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Description
":" Job Title-SalesforceBusiness Analyst About VE3- VE3 is a leadingdigital transformation and cloud solutions provider, delivering cutting-edgeservices in Salesforce, AI-driven insights, cybersecurity, DevOps, dataanalytics, and managed services . As a trusted partner for Microsoft,AWS, IBM, SAP, Oracle, Google, Salesforce, and Databricks , we specialize inempowering enterprises with next-generation technology solutions. We are currentlyseeking a Salesforce Business Analyst to support our expandingSalesforce practice, working on transformative projects across industries suchas retail, energy, financial services, and healthcare . PositionOverview- As a SalesforceBusiness Analyst at VE3, you will play a crucial role in gatheringbusiness requirements, designing Salesforce solutions, and driving digitaltransformation for our clients. You will work closely with stakeholders,developers, and architects to ensure that our Salesforce implementations alignwith business goals and deliver tangible value. This rolerequires a strong blend of Salesforce expertise, business analysis skills,and stakeholder management experience . Requirements 1. BusinessAnalysis Requirements Gathering Collaborate with clients and internal teams to understand business challenges, processes, and objectives . Conduct stakeholder workshops, interviews, and process mapping to capture key requirements. Define and document user stories, acceptance criteria, and process flows . Identify opportunities to leverage Salesforce features and automation to optimize business operations. 2. SalesforceSolution Design Configuration Work closely with Salesforce architects and developers to translate business needs into system functionality. Configure Salesforce objects, fields, workflows, validation rules, and automation tools ( Flow, Process Builder, etc. ). Ensure best practices in system design, security, and scalability . Support integrations with third-party applications, SAP, and cloud platforms (AWS, Azure, GCP). 3. AgileProject Delivery Stakeholder Management Act as the primary liaison between business users, technical teams, and VE3 leadership . Manage project timelines, priorities, and dependencies in an Agile/Scrum environment . Collaborate with cross-functional teams to ensure successful Salesforce implementations. Conduct User Acceptance Testing (UAT) and support end-user validation. 4. DataManagement, Reporting Insights Ensure data quality, governance, and integrity within Salesforce. Design custom reports, dashboards, and analytics to provide actionable business insights. Support data migration, cleansing, and transformation initiatives. 5. Training,Adoption Continuous Improvement Develop user guides, training materials, and knowledge base articles. Conduct end-user training sessions to ensure successful adoption. Monitor system performance, troubleshoot issues, and propose improvements. Key SkillsExperience Required EssentialSkills: 3+ years experience as a Salesforce Business Analyst, Consultant, or Administrator . Strong knowledge of Salesforce Sales Cloud, Service Cloud, Experience Cloud, or CPQ . Hands-on experience with Salesforce declarative tools (Flow, Process Builder, Reports Dashboards). Expertise in business process mapping, requirements gathering, and stakeholder engagement . Experience working in an Agile/Scrum environment, writing user stories and acceptance criteria . Strong understanding of data models, integrations, and security best practices in Salesforce. Salesforce Certifications: The idealcandidate should have multiple relevant Salesforce certifications , suchas: Salesforce Certified Business Analyst (Required) Salesforce Sales Cloud Consultant (Preferred) Salesforce Service Cloud Consultant (Preferred) Salesforce Advanced Administrator (Preferred) PreferredSkills (Nice to Have): Experience with Salesforce AI (Einstein Analytics, Predictive Insights) . Knowledge of integration platforms (MuleSoft, Dell Boomi, APIs, REST/SOAP Web Services) . Experience in cloud platforms (AWS, Azure, GCP) and ETL tools (Databricks, Snowflake). Exposure to Energy Utilities, FinancialServices, Retail, or Public Sector clients. EducationCertifications- Bachelordegree in Business, Information Technology, Computer Science, or a related field . Salesforce Administrator and/or Business Analyst Certification (preferred). Benefits Hybrid/remote working flexibility. Competitive salary and bonus structure. Career growth opportunities, Salesforce certification sponsorship . Exposure to enterprise-scale, AI-driven Salesforce projects . A collaborative and fast-paced environment with cutting-edge technology solutions . Why Join VE3 At VE3, we aredriving the future of digital transformation with Salesforce, AI, andcloud-powered solutions . As part of our Salesforce practice, you will workon high-impact projects that redefine customer experiences, optimizebusiness processes, and leverage the latest innovations in AI and automation. Be part ofour journey to shape the future of intelligent business solutions. ","
