Sales Support Executive/Sales Coordinator

Greetings from Circuit Systems India Pvt Ltd/PCB Power(https://www.pcbpower.com/)

We are hiring a Sales Support Executive/Sales Coordinator (pre & post sales support)

Skill Set Required: - Great Verbal & Written English Communication

Experience: 1+ Years of experience in customer support/service

Location: - Ahmedabad (Work from office only)

Job Responsibilities

• Provide Pre-sales technical assistance, services and products education.
• Work on sales support services and provide technical and commercial back up as required.
• Support marketing activities by attending trade shows, conferences and other marketing events.
• Generate and process new sales leads, inquiries and purchase orders as necessary.
• Answer Emails, Phone calls and chats from customers and deal with queries as they arise.
• Follow up with customers to make sure that they are satisfied with a particular product or service.
• Experts attention to detail, as customers may have the same problems; reports the problems as necessary.
• Deal with any customer complaints and resolves the issue as necessary
• Persuade customers that a product or service best satisfies their needs in terms of quality, price and delivery
• Provides hands on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management
• Solicit cross-selling and up-selling opportunities within the customer care experience.
• Take the extra mile to engage the customer

Contact:- ‪‪‪‪‪‪‪‪‪‪‪‪‪‪‪‪‪‪‪‪‪‪‪‪‪‪‪‪‪‪‪‪‪‪‪‪‪‪‪‪‪+916358858274‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬/ [email protected]

Job Types: Full-time, Permanent

Pay: ₹250,000.00 - ₹400,000.00 per year

Benefits:

• Cell phone reimbursement
• Health insurance
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is your current CTC?
• What is your expected CTC?
• What is your official notice period?

Experience:

• Customer relationship management: 1 year (Required)
• Customer support: 1 year (Required)

Location:

• Ahmedabad, Gujarat (Required)

Work Location: In person

Speak with the employer
+91 6358858274