Posted:1 month ago| Platform: SimplyHired logo

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Responsibilities : · Handle customer communication via email (order booking, queries, and updates) · Coordinate with other departments to follow up on customer orders · Maintain order records and track delivery timelines · Respond to customer follow-ups and escalate issues where necessary · Ensure proper documentation and data entry related to orders Job Requirements: Graduate (any stream) · Good written communication in English (email handling is important) · Basic knowledge of Excel/Word · Prior experience in customer service/order processing is preferred · Organized and able to handle multiple tasks Job Type: Permanent Pay: From ₹25,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Work Location: In person

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