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Lehry Industries Pvt Ltd
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Sales Support Coordinator

Sales Support Coordinator

Lehry Industries Pvt Ltd

2 - 6 years

0 Lacs

chennai tamil nadu

Posted:3 days ago| Platform: Shine logo

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Skills Required

acknowledging mail receiving installation commissioning coordinating with internal service team following up with client virtual guidance coordinating with manufacturer following up with transporter courier booking bus tickets updating excel sheet building maintaining database preparing handing over documents closing complaint commissioning tickets

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: - Acknowledge mail receiving for complaints, installation & commissioning in both South & North regions and send complaint form to clients. - Coordinate with internal service team and clients via email. - Follow up with clients for updates through calls and emails. - Arrange virtual guidance calls with engineers when needed. - Coordinate with manufacturers and dispatch team for material replacement to clients. - Follow up with transporters and couriers to ensure prompt delivery of materials. - Book bus tickets for engineers visiting outstation sites. - Update daily complaints, installations, and project-related information in Excel sheet for PAN India. - Build and maintain databases and prepare project handover documents. - Close complaints and commissioning tickets by sending feedback forms and service reports. Qualification Required: - BTECH in Mechanical Engineering. - Diploma in Engineering. - Experience working in the valve industry.,

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Sales Support Coordinator