Sales Support Coordinator Lehry Industries Pvt Ltd

2.0 - 6.0 years

0 Lacs

chennai, all india

On-site

Role Overview: You will be responsible for acknowledging mail receiving for complaints, Installation & Commissioning tasks in both South & North regions. Your role will involve coordinating with the internal service team, clients, and manufacturers. You will be required to follow up with clients for updates, provide virtual guidance when needed, and ensure timely dispatch of replacement materials. Additionally, you will need to track and resolve any transit issues, book travel tickets for engineers, update project-related data in Excel, maintain databases, and prepare project handing over documents. Your role also includes closing complaints and commissioning tickets by sending feedback form...

Posted 1 day ago

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Sales Support Coordinator Lehry Industries Pvt Ltd

2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

Role Overview: - Acknowledge mail receiving for complaints, installation & commissioning in both South & North regions and send complaint form to clients. - Coordinate with internal service team and clients via email. - Follow up with clients for updates through calls and emails. - Arrange virtual guidance calls with engineers when needed. - Coordinate with manufacturers and dispatch team for material replacement to clients. - Follow up with transporters and couriers to ensure prompt delivery of materials. - Book bus tickets for engineers visiting outstation sites. - Update daily complaints, installations, and project-related information in Excel sheet for PAN India. - Build and maintain dat...

Posted 2 months ago

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