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2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
Role Overview: - Acknowledge mail receiving for complaints, installation & commissioning in both South & North regions and send complaint form to clients. - Coordinate with internal service team and clients via email. - Follow up with clients for updates through calls and emails. - Arrange virtual guidance calls with engineers when needed. - Coordinate with manufacturers and dispatch team for material replacement to clients. - Follow up with transporters and couriers to ensure prompt delivery of materials. - Book bus tickets for engineers visiting outstation sites. - Update daily complaints, installations, and project-related information in Excel sheet for PAN India. - Build and maintain dat...
Posted 3 days ago
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