Sales & Service Manager

Role & responsibilities

Sales & Service Engineer

Key Responsibilities:

Sales:

• Promote and sell solar panels, inverters, and related products to customers, dealers, EPCs, and installers.
• Identify new business opportunities in the assigned territory.
• Build and maintain strong relationships with distributors, dealers and direct clients.
• Prepare and submit daily/weekly reports on leads, visits and orders.

Service & Support:

• Visit customer sites for technical inspections and troubleshooting.
• Provide remote and on-site support for inverter installations and fault resolution.
• Coordinate with the service team for warranty claims, replacements and escalated cases.
• Conduct preventive maintenance checks and performance audits.
• Maintain proper documentation of service calls and customer feedback.

Skills & Requirements:

• Good knowledge of

  Solar PV systems

  , especially modules, inverters, and grid-tied systems.
• Excellent communication and interpersonal skills.
• Must be comfortable traveling extensively within the assigned region.
• Ability to work independently and manage field tasks efficiently.
• Proficient in MS Office (Excel, Word, PowerPoint), and CRM tools.

Preferred candidate profile