Sales Representative

• A gym sales executive is the primary driver of new membership and revenue growth for a fitness facility. This role is a hybrid of sales, marketing, and customer service, requiring a dynamic and results-oriented individual.
• Job Description
• Job Title: Gym Sales Executive
• Department: Sales & Marketing
• Reports to: Gym Manager / Sales Manager
• Job Summary:
• The Gym Sales Executive is responsible for actively seeking, engaging, and enrolling new members into the fitness club. This role involves promoting the gym's services, facilities, and unique value proposition to potential clients, with the goal of meeting and exceeding sales targets. The successful candidate will play a key role in building a strong community and ensuring high levels of customer satisfaction and retention.
• Key Responsibilities:
• * Sales and Lead Generation:
• * Proactively identify and follow up on new sales leads through various channels, including walk-ins, phone inquiries, digital platforms, and community outreach.
• * Conduct compelling and informative tours of the gym facility, highlighting its features, equipment, and classes.
• * Present various membership packages, personal training options, and other services to prospective members.
• * Utilize effective sales techniques to overcome objections and close deals.
• * Track and manage all sales activities and customer information using a CRM (Customer Relationship Management) system.
• * Achieve and exceed individual and team sales targets on a monthly and quarterly basis.
• * Customer Service and Member Retention:
• * Provide exceptional customer service to all potential and existing members, addressing their questions and concerns promptly and professionally.
• * Assist new members with the enrollment process, including paperwork, payment processing, and system registration.
• * Conduct follow-up calls and emails to prospective members to nurture leads and convert them into sales.
• * Contribute to a positive and welcoming gym environment that encourages member engagement and retention.
• * Marketing and Promotion:
• * Participate in and execute internal and external marketing activities and events to generate leads.
• * Work with the marketing team to promote special offers and new programs to attract a wider audience.
• * Stay informed about industry trends, competitor offerings, and the latest fitness innovations to maintain a competitive edge.
• * Administrative Duties:
• * Maintain accurate and up-to-date member records.
• * Handle cash and credit card transactions accurately.
• * Collaborate with the gym manager and other staff to ensure smooth daily operations.
• Skills and Qualifications:
• * Education: A high school diploma or equivalent is typically required. A degree in a fitness-related field, business, or marketing is a plus.
• * Experience: Proven experience in a sales-oriented role, preferably in the fitness, hospitality, or retail industry. A track record of meeting or exceeding sales targets is highly desirable.
• * Skills:
• * Exceptional communication and interpersonal skills.
• * A strong passion for health, fitness, and a healthy lifestyle.
• * Goal-oriented, self-motivated, and able to work in a fast-paced, target-driven environment.
• * Strong organizational and time-management skills.
• * Proficiency with basic computer skills, including the Microsoft Office Suite and CRM software.
• * Excellent problem-solving and negotiation abilities.
• * Personal Attributes:
• * Enthusiastic and energetic with a positive attitude.
• * Professional and presentable appearance.
• * Ability to work a flexible schedule, which may include evenings, weekends, and holidays.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Language:

• English (Required)

Work Location: In person