Sales Operations Manager (RevOps)

About Track3D

Track3D is an AI-driven Reality Intelligence platform built for the construction industry. By unifying reality capture data from drones, 360 cameras, and mobile scans, Track3D enables automated progress tracking, early deviation detection, and real-time project visibility helping teams reduce rework and deliver projects with confidence

We are a fast-growing enterprise SaaS startup working with some of the biggest names in the construction industry and we're just getting started.

Role Overview

We're looking for a Sales Operations Manager (RevOps) who brings structure and clarity to revenue data across Sales, Marketing, and Customer Success at Track3D. This role sits at the center of our GTM engine translating complex data into insights, narratives, and actions that directly influence revenue outcomes.

You'll own dashboards, deliver high-signal monthly and quarterly reporting, and partner closely with Sales, Marketing, and CS leadership. This is not a passive reporting role you'll proactively surface risks, spot inefficiencies in the funnel, and flag issues before they become bottlenecks.

Key Responsibilities

Marketing & Demand Operations

Generate and analyze inbound and outbound inflow reports segmented by source, channel, and campaign; highlight trends MoM / QoQ.

Build and maintain dashboards tracking leading and lagging demand indicators.

Evaluate post-campaign performance with minimal direction and surface clear takeaways.

Proactively flag demand anomalies and forecast potential SQL / pipeline gaps.

Partner with Marketing and SDR teams to translate data into actionable insights and GTM adjustments.

Sales Funnel & Pipeline Insights

Own full-funnel reporting from lead creation ? opportunity ? closed won / lost.

Conduct cohort analyses (by segment, industry, deal source, region, etc.).

Benchmark qualification accuracy, stage-to-stage conversion, and pipeline drop-offs.

Regularly brief Sales leadership on rep performance, deal health, pipeline coverage, and risk areas.

Support forecasting accuracy and pipeline hygiene through strong CRM governance

Customer Success Ops & Retention

Track customer onboarding and implementation progress; flag delays and timeline risks.

Maintain accurate CRM data for renewals, ownership, expansions, and deal values.

Identify churn and expansion signals by segment, deal type, and use case; close the feedback loop with Sales on deal quality and fit.

Own reporting on retention, net revenue retention (NRR), and account health by segment.

What We're Looking For :

Required Skills & Experience :

36 years of experience in RevOps, Sales Ops, Marketing Ops, CS Ops, Analytics, or adjacent roles.

Technical Skills :

Strong hands-on experience with analytics and dashboarding tools (Tableau, Power BI, Looker, or similar).

Deep familiarity with CRM systems (HubSpot, Salesforce, or equivalent).

Proficient in SQL; experience with data pipelines (ETL, dbt, Airflow, etc.) is a plus.

Comfortable working with large datasets and synthesizing insights independently.

Business Acumen

Strong understanding of B2B SaaS GTM funnels and revenue metrics.

Ability to balance execution speed with analytical rigor.

Soft Skills

Proactive, ownership-driven, and comfortable challenging assumptions.

Strong collaborator across teams and leadership levels.

Thrives in ambiguity and manages multiple priorities effectively.

Excellent communicator with a bias for action.

Preferred Qualifications

Experience building or maintaining data pipelines or large-scale analytics initiatives.

Prior experience in B2B SaaS, construction tech, or high-growth technology companies.

Exposure to modern GTM tech stacks (HubSpot, Outreach, Marketo, Gainsight, etc.).

Proven ability to influence strategy with data-driven insights.

What We Offer

Competitive salary with performance-based bonuses.

Opportunity to work in a fast-growing product company.

AI-assisted development environment to enhance productivity and innovation.

Learning and growth opportunities with mentorship and upskilling programs.

Health insurance benefits.

Why Join Us

Play a key role in building and scaling the Revenue Operations engine for a fast-growing AI-driven SaaS startup in the construction tech space.

Work closely with Sales, Marketing, Customer Success, and Leadership to optimize the entire revenue lifecyclefrom lead to renewal.

Drive data-backed decisions by owning pipeline visibility, forecasting, CRM optimization, and revenue analytics.

Make a direct impact on growth by designing scalable processes, tools, and performance metrics from the ground up.

Join a culture that values ownership, transparency, and measurable outcomes, with opportunities to grow alongside the company.