Customer Technical Solution Manager Optraedge Solutions

9.0 - 14.0 years

0 - 0 Lacs

Mumbai, Thane, Mumbai (All Areas)

Work from Office

Role & responsibilities - Provide technical support to customers in the relevant regions & as well as to sales managers in the commercial team. Lead the technical team in India, interaction with the other Technical Solutions managers, specialists & technologists in Malaysia / China. Travel and meet customers together with the commercial team, to achieve the company business objectives on product acceptance & approval. Observe and create new opportunities from the customers needs if any. Share the actions that are discussed with the customers after the visits/meetings with application specialist/technologist and follow and track them. Share knowledge with other colleagues, application specialists and technologists for the continuity of the projects. Understand customers pain points and provide a technical solution; Proactively engaged the customers; Deep understanding of customer accounts and decision makers; Deep understanding process of customers; Visit Customers with sales teams; Co-ordinate activities together with application specialist, training programs for the customers in the application lab and do online sessions with customers if needed; Promote and facilitate organizational talent growth & people management in CTS team. Training/co-lead the application specialist; Support application specialist/technologist for the preparations of any exhibitions that our company is attending; Support other CTS colleagues in Asia; Follow the projects in Food Security system and do the updates if needed in order to achieve the projects closed as won. Preferred candidate profile - At least 10 years of experience in food, fats and oils industry, especially in confectionery and chocolates. Good knowledge and long experience on fats and oils in the food industry & to be able to support customers with all their technical needs and questions. Good presentation and communication skills to share knowledge, projects & describe what is requested from the customers, and share this with sales team and management. Increase the application capability of the technical teams with special applications and share and show this capability with the customers during the workshops. Travel when needed with sales managers to support customers within India, and in South & Mid Asia. Solve queries, pitch the product, engage with customers & across internal teams. Understand the ecosystem well.

Posted 1 month ago

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Real Estate Agent/Manager Fresh Planet Pvt Ltd

0.0 - 2.0 years

4 - 6 Lacs

Noida, Greater Noida

Work from Office

Roles and Responsibilities Coordinate with clients to understand their requirements and provide solutions. Conduct site visits to assess client needs and ensure timely delivery of services. Provide administrative support for sales activities, including document checking and follow-ups. Desired Candidate Profile Candidate who have 4 wheeler are preferred for on-site visit with the clients. 0-2 years of experience in Sales Coordination or related field (Client Coordination, Document Checking). MBA/PGDM degree from a reputed institution (International Business or other specialization preferred). Excellent communication skills with ability to work effectively with diverse stakeholders.

Posted 2 months ago

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