Job
Description
Company DescriptionWelcome to the official Park Inn by Radisson page, a brand of Radisson Hotel Group. Park Inn by Radisson offers comfortable, connected, and affordable hotels with stress-free experiences, good food, and vibrant environments. The hotels are located in capital cities, economic and transit hubs, airports, and railway stations, providing convenience for all guests. Role Description Organizes and maintains work areas, cooler and pantry storage for restaurantFamiliar with and enforces food safety and health guidelinesProvides input for creation of restaurant and bar menusCompletes daily food production sheets and other reportsChecks all stations to ensure proper setup, cleaning, stocked to forecasted business, and take down before, during, and after each shift Assists in quarterly inventories and ensures inventory is used “first in, first out” to avoid spoilageInspects ingredients upon delivery and before use to ensure qualityOrganizes frequent cleaning and sanitation of work areas, cooler, and pantry storageClean and sanitize kitchen equipment, report malfunctioning equipment to Engineering. Manages kitchen staffRelays feedback of restaurant employees to department managerTrains kitchen staff Leads periodic meetings with restaurant stewards and cooks to coach on new recipes and kitchen processesWorks with Executive Chef to schedule restaurant cooks, stewards, and other kitchen staff for appropriate coverageConducts interviews with potential hires upon request Prepares and inspects food to maintain quality standardsInspect orders to ensure the temperature, quality, presentation, and portion size meets restaurant standardsAssists in cutting meat, preparing food and stocking restaurant workstationsShares food and beverage complaints with Executive Chef and works to resolveParticipates in vendor and outlet food tastingsEnsures department adheres to Radisson Hotel Group, hotel, local and state health, hygiene and safety policies Works with other departments to efficiently operate restaurant kitchenMaintains current and seasonal recipes for menu itemsAware and informed about hotel events which impact restaurant and food inventoryReports special requests, food spoilage, and other restaurant kitchen concerns to Executive ChefAttends Banquet Event Order (BEO) meetings when clients will utilize restaurant for meals or eventsAttends stand-up, safety, and other periodic meetings in Executive Chef’s absenceResponds quickly and accurately to requests for special accommodations (allergies, non-menu dishes) for guests, groups, and events Creates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectationsGives personal attention, takes personal responsibility and uses teamwork when providing guest serviceListens, apologizes with empathy, finds a solution and follows through when resolving guest problemsProvides Yes I Can! genuine hospitality and teamwork on an ongoing basisAssumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest SatisfactionPerforms other duties required to provide the service brand behavior and genuine hospitality Adheres to hotel policies and proceduresAttends work on time as scheduledFollows hotel grooming and hygiene standardsMinimises safety hazards by following all safety rules and proceduresKeeps immediate manager promptly and fully informed of all problems or unusual matters of significancePerforms all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this positionMaintains a favourable working relationship with all other company employees to foster and promote co-operative and harmonious working climateAt all time projects a favourable image of Brand to the public REQUIREMENTS Knowledge of local health and safety regulationsCulinary degree or equivalent experience4 years progressive experience in high-volume kitchenExcellent oral and written communication skillsCollaborate effectively with other hotel employees and managers to ensure teamworkAble to resolve conflicts guests, supervisor and employeeStrong floor presence with focus and energyAbility to multitask and work well under pressure
