Surat, Gujarat, India
Not disclosed
On-site
Full Time
Company DescriptionWelcome to the official Park Inn by Radisson page, a brand of Radisson Hotel Group. Park Inn by Radisson offers comfortable, connected, and affordable hotels with stress-free experiences, good food, and vibrant environments. The hotels are located in capital cities, economic and transit hubs, airports, and railway stations, providing convenience for all guests. Role Description Organizes and maintains work areas, cooler and pantry storage for restaurantFamiliar with and enforces food safety and health guidelinesProvides input for creation of restaurant and bar menusCompletes daily food production sheets and other reportsChecks all stations to ensure proper setup, cleaning, stocked to forecasted business, and take down before, during, and after each shift Assists in quarterly inventories and ensures inventory is used “first in, first out” to avoid spoilageInspects ingredients upon delivery and before use to ensure qualityOrganizes frequent cleaning and sanitation of work areas, cooler, and pantry storageClean and sanitize kitchen equipment, report malfunctioning equipment to Engineering. Manages kitchen staffRelays feedback of restaurant employees to department managerTrains kitchen staff Leads periodic meetings with restaurant stewards and cooks to coach on new recipes and kitchen processesWorks with Executive Chef to schedule restaurant cooks, stewards, and other kitchen staff for appropriate coverageConducts interviews with potential hires upon request Prepares and inspects food to maintain quality standardsInspect orders to ensure the temperature, quality, presentation, and portion size meets restaurant standardsAssists in cutting meat, preparing food and stocking restaurant workstationsShares food and beverage complaints with Executive Chef and works to resolveParticipates in vendor and outlet food tastingsEnsures department adheres to Radisson Hotel Group, hotel, local and state health, hygiene and safety policies Works with other departments to efficiently operate restaurant kitchenMaintains current and seasonal recipes for menu itemsAware and informed about hotel events which impact restaurant and food inventoryReports special requests, food spoilage, and other restaurant kitchen concerns to Executive ChefAttends Banquet Event Order (BEO) meetings when clients will utilize restaurant for meals or eventsAttends stand-up, safety, and other periodic meetings in Executive Chef’s absenceResponds quickly and accurately to requests for special accommodations (allergies, non-menu dishes) for guests, groups, and events Creates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectationsGives personal attention, takes personal responsibility and uses teamwork when providing guest serviceListens, apologizes with empathy, finds a solution and follows through when resolving guest problemsProvides Yes I Can! genuine hospitality and teamwork on an ongoing basisAssumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest SatisfactionPerforms other duties required to provide the service brand behavior and genuine hospitality Adheres to hotel policies and proceduresAttends work on time as scheduledFollows hotel grooming and hygiene standardsMinimises safety hazards by following all safety rules and proceduresKeeps immediate manager promptly and fully informed of all problems or unusual matters of significancePerforms all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this positionMaintains a favourable working relationship with all other company employees to foster and promote co-operative and harmonious working climateAt all time projects a favourable image of Brand to the public REQUIREMENTS Knowledge of local health and safety regulationsCulinary degree or equivalent experience4 years progressive experience in high-volume kitchenExcellent oral and written communication skillsCollaborate effectively with other hotel employees and managers to ensure teamworkAble to resolve conflicts guests, supervisor and employeeStrong floor presence with focus and energyAbility to multitask and work well under pressure
Surat, Gujarat, India
Not disclosed
On-site
Full Time
The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers. AREAS OF RESPONSIBLITIY Participates in the development of the Hotel’s sales and marketing strategiesDevelops and implements strategies for achieving convention sales goalsMonitors status regularly and adjusts strategies as appropriateHandles incoming phone calls in a dynamic and efficient manner.Maintains the Fidelio database as appropriate. Performs routine sales and marketing tasks in conjunction with the database. Eg. mail-outs, follow up and correspondence.Assists with operations when necessary. Supervisors all room set ups and final presentations before client enters. Opens and inspects all rooms at the start of each day to ensure they are in accordance with event order.Maintains an efficient filing system for the Conference Department.Ensures adequate supplies of all stationary items, including brochures, sales kits, convention packs, fact sheets, slides etc.Prepares statistics and assists in the gathering of statistics for preparation of the Sales and Marketing monthly reports.Generate conference event orders 7 days prior to the event. Generates Conference Signage for Main Lobby, Pre-Function Area and Conference Rooms.Co-ordinates with the Finance Department; receipt of deposits, set up and maintaining of accounts, finalising accounts for clients and follow up of outstanding accounts. Achieves individual and team goals by negotiating convention related businessAchieve potential key accounts and develops strategies to prioritise and penetrate those accountsSeeks information from convention planners about their needsTailors the sales presentation/proposal to address priorities identified by the customerMakes outside sales calls on prospective convention customersNegotiates contracts with key customersConducts on-site client inspections to illustrate available servicesMonitors customer satisfaction with convention and group business; follows-up with key contracts on a regular basis to assess satisfaction Creates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectationsGives personal attention, takes personal responsibility and uses teamwork when providing guest serviceListens, apologizes with empathy, finds a solution and follows through when resolving guest problemsProvides Yes I Can! genuine hospitality and teamwork on an ongoing basisAssumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest SatisfactionPerforms other duties required to provide the service brand behavior and genuine hospitality Adheres to hotel policies and procedures:Keeps immediate Manager promptly and fully informed of all problems or unusual matters of significance.Maintains a high standard of personal grooming at all times in order to represent the Hotel in the best possible manner, reflecting the public role of the position.Develops and participates in Hotel promotions as required.Be familiar with objectives, strategies, action plans and other marketing related information contained within the Hotel annual business plan.Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.Maintains a favourable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment.At all times projects a favourable image of the Hotel to the public. Qualifications2-5 years' quota carrying sales experienceExperience and working knowledge of CRM systemsDemonstrable track record of over-achieving quotaStrong written and verbal communication skills
Surat, Gujarat, India
Not disclosed
On-site
Full Time
Company Description Welcome to Park Inn by Radisson, a dynamic brand under the Radisson Hotel Group. Our hotels offer comfortable, connected, and affordable stays with stress-free experiences, vibrant environments, and friendly personalized service. We are conveniently located in capital cities, economic and transit hubs, airports, and railway stations. Park Inn by Radisson is part of the Radisson Hotel Group, which includes other renowned brands such as Radisson Blu and Country Inn & Suites by Radisson. Role Description Participates in the development and implementation of business strategies for the hotel which are aligned with Radisson Hotel Group’s overall mission, vision values and strategies Develops and implements strategies for achieving individual catering sales goals Monitors status regularly and adjusts strategies as appropriate Achieves catering sales goals by developing and implementing sales strategies Identifies potential key accounts (banquet and group) and develops strategies to prioritize and penetrate those accounts Makes outside sales calls to prospective catering customers Clarifies customer requirements and suggests alternative menus, themes, etc. Prepares proposals for client which outline details of proposed functions; coordinates preparation of estimates with food and beverage and other departments if needed Negotiates sale of catering sales functions Conducts on-site client inspections to illustrate available services, know meeting and sleeping room set-ups and capabilities Monitors customer satisfaction with catering business; follows-up with key contacts on a regular basis to assess satisfaction Ensure all materials used are in accordance with brand standards Maintains proper flow of information to sales team, reviews work file of assigned accounts Communicates clients' requests to all departments in an effective and timely manner Works with sales team for additional business opportunities as appropriate Assists in reviewing the function book and conducts evaluation of releasing or finalizing functions Creates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations Gives personal attention, takes personal responsibility and uses teamwork when providing guest service Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Performs other duties required to provide the service brand behavior and genuine hospitality REQUIREMENTS Minimum one - three years hotel catering or convention experience Local market knowledge preferred High school diploma required, bachelor’s degree preferred Experience managing to brand standards Able to collaborate effectively with other hotel employees and managers to ensure teamwork General knowledge of contract laws Proficient computer skills including Microsoft Office suite Strong verbal and written communication skills Strong negotiation skills Strong mathematical skills Show more Show less
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