0 - 5 years

3 - 4 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Designation - Customer Delight Executive

Years of Experience - Fresher/any

Department - Sales & Customer Experience

Salary Range - 20,000/- per month + attractive incentives - Earn upto 40-45k/month

Role Overview

We are seeking a high-energy, sales-focused Customer Delight Executive who can convert in-home product demonstrations into confident customer purchases. You must be a natural communicator with the ability to build trust, clearly explain product benefits, and confidently drive closures. This role is ideal for someone who understands smart consumer electronics and has a strong passion for on-ground selling and customer interaction.

Key Responsibilities

  • Conduct 5-7 home demos daily across various electronics categories: smart home devices, robot vacuums, air purifiers, AI kitchen gadgets, etc.

  • Plan a daily schedule based on demo assignments received 24 hours in advance.

  • Understand each customer-s profile and prepare a tailored sales pitch.

  • Ensure demo products are charged, complete, and presentation-ready.

  • Explain product features in a clear, persuasive, and structured manner.

  • Address customer questions and eliminate all buying doubts during the session.

  • Drive closures either on the spot (with available offers) or through prompt follow-ups. Cross-sell other relevant categories based on customer interest.

  • Use demo kits and follow safe handling practices.

  • Update daily reporting, lead status, and closure info accurately.

What We Provide

  • All leads and demo bookings handled by EPIK-s internal team.

  • A demo bag and curated product assortment for each visit.

  • Weekly product training sessions + on-demand support from Training Manager.

  • Full onboarding and access to sales tools, material, and pitch decks.

Candidate Requirements

  • Sales-first mindset with a strong desire to meet and exceed targets.

  • Excellent in communication, persuasion, and interpersonal skills.

  • Ability to understand and explain electronics and smart devices clearly.

  • Confident, self-motivated, and solution-oriented in the field.

  • Two-wheeler (mandatory) to travel for demos within the city.

  • Minimum 12th pass; graduates are welcome but not mandatory.

  • Languages known - Must: English + Hindi

  • Bonus: Kannada and/or Telugu (multilingual ability is a plus)

  • Prior experience in field sales, electronics retail, or direct selling is preferred.

Compensation & Incentives

Base Salary - 20000/- (Earn upto 40k - 45k per month)

Incentive - upto 5% of revenue from successful closures

Why Join EPIK?

  • Be a key part of India-s first Try & Buy- electronics concept.

  • Handle cutting-edge products and shape customer buying journeys.

  • High incentive-based growth with structured support and training.

  • Ground-level impact with future scope to grow into sales leadership roles.

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