Sales Co-ordinator|| Noida

0 years

1 - 3 Lacs

Posted:1 month ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Call me at 7011955100

Position-Sales Admin

Gender-Only female

Location-Greater Noida

Key Responsibilities

- Handle customer complaints on call and via email, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.

1. Manage ecommerce sales orders (Quotations, check available stock, Customers’ purchase orders) with verifications and follow up with customers in case of discrepancies.

2. Issuing sales document such as Delivery note, Invoices, Return management for online channels and related sales report

3. Inventory management for marketplaces such as Amazon.

4. Coordinate with relevant departments to carry out sales and services to achieve satisfaction for customers

Collective Responsibilities

1. Liaise with relevant departments to carry out order management and service efficiently to achieve the specified objectives in order to give customers highest satisfaction.

Job Types: Full-time, Permanent

Pay: ₹11,411.75 - ₹32,785.49 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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