Sales and Operations Executive - Tours & Travels

Key responsibilities

• Sales and promotion: Promote and sell travel packages, flights, hotels, and tours to meet or exceed sales targets.
• Client consultation: Understand client travel preferences and needs through consultation to create personalized and customized itineraries.
• Booking and coordination: Handle all booking procedures for flights, accommodations, and other travel services, and coordinate with suppliers and vendors.
• Customer service: Provide exceptional customer support before, during, and after the trip, including handling inquiries, issues, and complaints.
• Product and market knowledge: Stay current on travel trends, destinations, promotions, and industry regulations to provide informed recommendations.
• Relationship management: Build and maintain strong relationships with clients and travel partners.
• Administrative tasks: Maintain accurate records of bookings, payments, and transactions.

Required skills and qualifications

• Proven 2+sales or operations experience, ideally in the travel or tourism industry.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Knowledge of travel products, services, and booking systems.
• Familiarity with CRM software is often a plus.
• A results-driven and customer-focused attitude

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person