Sales and Marketing Assistant

As a Customer Coordinator at our company, you will be the primary point of contact for all customer communications. Your responsibilities will include addressing queries, providing updates, and ensuring a seamless customer experience. Key Responsibilities: - Follow up with customers to generate new orders. - Ensure timely collection of purchase orders and share them with internal departments. - Build and maintain strong customer relationships to ensure satisfaction by understanding their needs and expectations. - Coordinate with internal teams like production, dispatch, and accounts to fulfill customer requirements. - Maintain detailed records of orders, feedback, and follow-ups. - Provide insights to management for strategic planning by gathering information on customer plans and market movements. Qualifications Required: - Excellent communication skills for effective interaction with customers. - Strong organizational skills to efficiently manage multiple tasks. - Ability to work collaboratively with internal teams to meet customer needs. - Market awareness to stay informed about customer trends and preferences. The company provides benefits such as cell phone reimbursement, provided food, health insurance, and a provident fund. You will also receive a yearly bonus as part of your compensation package. The work schedule includes day and morning shifts at our Coimbatore, Tamil Nadu location. We prefer candidates who can reliably commute or plan to relocate before starting work. Additionally, a willingness to travel up to 25% is preferred for this position. As a Customer Coordinator at our company, you will be the primary point of contact for all customer communications. Your responsibilities will include addressing queries, providing updates, and ensuring a seamless customer experience. Key Responsibilities: - Follow up with customers to generate new orders. - Ensure timely collection of purchase orders and share them with internal departments. - Build and maintain strong customer relationships to ensure satisfaction by understanding their needs and expectations. - Coordinate with internal teams like production, dispatch, and accounts to fulfill customer requirements. - Maintain detailed records of orders, feedback, and follow-ups. - Provide insights to management for strategic planning by gathering information on customer plans and market movements. Qualifications Required: - Excellent communication skills for effective interaction with customers. - Strong organizational skills to efficiently manage multiple tasks. - Ability to work collaboratively with internal teams to meet customer needs. - Market awareness to stay informed about customer trends and preferences. The company provides benefits such as cell phone reimbursement, provided food, health insurance, and a provident fund. You will also receive a yearly bonus as part of your compensation package. The work schedule includes day and morning shifts at our Coimbatore, Tamil Nadu location. We prefer candidates who can reliably commute or plan to relocate before starting work. Additionally, a willingness to travel up to 25% is preferred for this position.