Sales and Customer Service Intern

Company: Zingy Gifts
Location: Yamuna Vihar, Delhi (On-site)
Internship Type: Full-Time
Duration: 6 Months (With potential for Pre-Placement Offer)

About the Internship:

Are you a people person with a passion for communication and sales? This internship at Zingy Gifts offers a hands-on opportunity to dive into the world of e-commerce and customer relationship management. You will be the frontline of our brand, directly interacting with customers and learning how to drive business growth.

Key Responsibilities:

• Engage with customers and respond to queries on Phone, Instagram, WhatsApp, and Email.
• Learn and assist in managing order processes, including COD confirmations and status updates.
• Support the sales team in lead generation and follow-ups for bulk/corporate orders.
• Help maintain and update customer records and order trackers in Google Sheets/Excel.

Who We Are Looking For (Ideal Candidate):

• A recent graduate or current student pursuing a degree in BBA, MBA, Marketing, or Mass Communication.
• Excellent communication skills in English and Hindi (written and verbal).
• A fast learner with a keen interest in e-commerce, sales, and customer service.
• Basic familiarity with Google Workspace (Sheets, Docs) or MS Office.
• A proactive and positive attitude – ready to take on new challenges!

What You Will Gain:

• Stipend: ₹5,000 - ₹8,000 per month
• Practical Experience: Real-world training in customer support, sales, and digital marketing tools.
• Certificate: Internship completion certificate & letter of recommendation.
• Future Opportunity: Potential to convert to a full-time role based on performance.

Job Types: Full-time, Fresher

Pay: ₹5,000.00 - ₹8,000.00 per month

Benefits:

• Flexible schedule

Ability to commute/relocate:

• Yamuna Vihar, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Language:

• English (Required)

Work Location: In person