Oversee and implement key human resources strategies, ensuring compliance and alignment with our organizational goals. Your core responsibilities include: • Strategic Talent Acquisition: Develop and execute recruitment strategies to attract top-tier talent, ensuring alignment with company goals and culture. • Seamless Onboarding: Lead and refine the onboarding process to foster positive first impressions and ensure new hires are equipped for success. • Employee Advocacy: Act as the primary point of contact for employee concerns, providing prompt, fair, and confidential resolutions to maintain trust and satisfaction. • Engagement and Retention: Design and implement innovative programs to boost employee engagement, satisfaction, and retention. • Training and Development: Oversee training programs aimed at career development and skill enhancement, supporting employees in achieving their professional goals. • Leadership Development: Identify leadership opportunities and create impactful succession planning strategies to ensure organizational growth and continuity. • Compliance and Policy Management: Monitor and ensure adherence to labor laws, industry regulations, and internal company policies, making timely updates to HR procedures and employee handbooks. • Performance Management: Oversee a robust performance review process, setting clear benchmarks and guiding managers to foster productivity and accountability. • Workforce Analytics: Analyse workforce data to identify trends, address gaps, and recommend improvements that align with business objectives. • Coaching and Mentorship: Provide expert coaching and mentorship to employees and supervisors, empowering them to excel in their roles. • HR Reporting: Create detailed HR reports and dashboards for senior management, providing actionable insights to inform strategic decision-making.
Conducting regular IELTS practice tests and assessments. Providing individual feedback and guidance to students. Developing instructional materials and resources for IELTS preparation. Organizing interactive and engaging sessions to improve students’ English language skills. Maintaining records of students’ progress and attendance.
Team Leadership & Management: * Recruit, train, and supervise telecallers to ensure optimum performance. * Set daily, weekly, and monthly targets for the telecalling team. * Monitor call quality and provide regular feedback and coaching. Sales & Conversion: * Develop calling strategies to maximize lead generation and conversion. * Track, analyse, and report telecalling performance against business goals. * Work closely with the sales team to improve customer acquisition and retention. Client Communication & Service: * Ensure telecallers deliver accurate information about immigration programs and services. * Resolve escalated client queries and ensures customer satisfaction. * Maintain a professional and empathetic approach while handling prospects. Process & Compliance: * Implement telecalling scripts and standard operating procedures (SOPs). * Ensure compliance with industry regulations and company policies. * Optimize CRM/database management to maintain updated client records.
We are looking for a creative and skilled Videographer to capture high-quality video content for \[events/projects/brand campaigns]. The videographer will be responsible for filming, setting up equipment, and ensuring professional production standards throughout the shoot. The ideal candidate should have a strong eye for detail, storytelling ability, and technical expertise in video production. Key Responsibilities: * Plan, set up, and execute video shoots according to project requirements. * Operate cameras, lighting, audio, and other production equipment. * Capture engaging and high-quality footage for events, commercials, interviews, product shoots, or social media content. * Collaborate with the creative/marketing team to understand project objectives and desired style. * Ensure proper framing, composition, and lighting during shoots. * Manage file storage, backup, and organization of raw footage. * Assist in basic post-production (if required), including editing, sound syncing, and colour correction. * Stay updated with industry trends, techniques, and equipment advancements.