Great! Here's a customized job description for both a Sales Executive and a Sales Team Leader specifically tailored for Sahil Hyundai , an automobile dealership. Job Description: Sales Executive – Sahil Hyundai Position: Sales Executive Department: Sales Reports to: Sales Manager / Team Leader Location: [Insert Showroom/Branch Location] Employment Type: Full-Time Role Summary: The Sales Executive at Sahil Hyundai is responsible for assisting customers in purchasing Hyundai vehicles by understanding their needs, offering expert guidance, and ensuring an excellent customer experience throughout the sales process. Key Responsibilities: Greet walk-in customers at the showroom and understand their vehicle requirements. Provide detailed information about Hyundai models, variants, features, and pricing. Conduct test drives and explain product features and benefits. Follow up with leads generated via digital platforms, tele-calling, and referrals. Maintain a database of potential and existing customers. Achieve monthly sales targets as set by the dealership. Coordinate with the finance and insurance department to assist customers in documentation and loan processing. Ensure timely delivery and complete customer satisfaction post-sale. Participate in promotional events, product launches, and outdoor campaigns. Qualifications & Skills: Minimum HSC / Graduate in any stream. Prior experience in automobile sales is preferred but not mandatory. Good communication and interpersonal skills. Confident, self-motivated, and target-driven. Knowledge of local geography and valid driver’s license. Job Description: Sales Team Leader – Sahil Hyundai Position: Sales Team Leader Department: Sales Reports to: Sales Manager / General Manager – Sales Location: [Insert Showroom/Branch Location] Employment Type: Full-Time Role Summary: The Sales Team Leader at Sahil Hyundai is responsible for managing and motivating a team of sales executives to achieve showroom sales targets, ensure high customer satisfaction, and maintain strong team performance. Key Responsibilities: Supervise and lead a team of 5–10 sales executives. Allocate sales targets to the team and ensure achievement of individual and collective goals. Monitor daily follow-ups, test drives, bookings, and deliveries. Provide regular training and on-the-job coaching to sales staff. Review team performance and submit reports to management. Resolve escalated customer complaints and ensure service excellence. Coordinate with finance, insurance, service, and delivery departments for smooth operations. Plan and execute local marketing and promotional campaigns. Maintain a professional showroom environment and ensure high standards of presentation. Qualifications & Skills: Graduate in any stream; MBA preferred. Minimum 3–5 years of experience in automobile sales, with at least 1 year in a team-handling role. Strong leadership, communication, and organizational skills. Ability to analyze sales data and implement performance-improving strategies. Proficiency in CRM tools and MS Office. Passion for the automobile industry and customer service. Job Types: Full-time, Permanent, Fresher Benefits: Internet reimbursement Provident Fund Work Location: In person
Here’s a professional Job Description for a General Manager at Sahil Hyundai , tailored to the automotive dealership industry: Job Title: General Manager Location: Darbhanga Company: Sahil Hyundai Department: Sales & Operations Reports To: Dealer Principal / Director Employment Type: Full-Time About Sahil Hyundai: Sahil Hyundai is a leading authorized Hyundai dealership committed to delivering top-quality vehicles, exceptional customer service, and comprehensive after-sales support. With a reputation for integrity and performance, Sahil Hyundai continues to be a trusted name in the automotive retail space. Job Summary: The General Manager (GM) is responsible for overseeing the overall operations of the dealership, ensuring efficiency, profitability, and customer satisfaction across all departments — Sales (New & Used), Service, Spare Parts, and Finance & Insurance. The GM will provide strategic leadership, drive revenue growth, and maintain compliance with Hyundai Motor India standards. Key Responsibilities:1. Operations & Strategy Lead and manage daily operations of the dealership. Develop and implement strategic business plans to meet dealership objectives. Ensure smooth coordination between all departments (Sales, Service, Parts, F&I). Monitor key performance indicators (KPIs) and take corrective actions as needed. 2. Sales & Business Development Achieve monthly and annual sales targets (New & Used cars). Develop effective sales and marketing strategies to increase market share. Supervise pricing strategies and promotional campaigns. Foster relationships with Hyundai Motor India and external partners. 3. Customer Experience Maintain high levels of customer satisfaction across all departments. Resolve escalated customer complaints promptly and effectively. Implement processes to improve customer retention and loyalty (CRM programs). 4. Team Leadership Recruit, train, and mentor department heads and key staff. Conduct regular performance reviews and set goals for the team. Foster a performance-driven, ethical, and collaborative workplace culture. 5. Financial Management Manage dealership budgets, forecasts, and financial statements. Control operating costs while maximizing revenue and profitability. Ensure timely reporting and compliance with all regulatory requirements. 6. Compliance & Standards Ensure adherence to Hyundai Motor India’s standards, policies, and audits. Maintain high standards of facility, process, and customer handling. Qualifications: Bachelor’s degree in Business Administration, Automotive Management, or related field (MBA preferred). Minimum 8–12 years of experience in automotive dealership operations, with at least 5 years in a leadership role. Strong knowledge of dealership financials, OEM standards, and CRM systems. Proven ability to lead teams and deliver business results. Excellent communication, negotiation, and problem-solving skills. Key Competencies: Leadership & People Management Strategic Planning & Execution Customer-Centric Approach Financial Acumen Operational Excellence Conflict Resolution Automotive Industry Knowledge Why Join Sahil Hyundai? Opportunity to lead a reputed dealership with growth potential Dynamic and supportive work environment Attractive compensation and incentive structure Association with Hyundai – one of India’s most trusted car brands To Apply: Please send your resume and a cover letter to [Insert Email Address] or visit our website [Insert Website]. Let me know if you'd like this customized further — e.g., with a specific location, salary range, or tone (formal vs. casual). Job Types: Full-time, Fresher Benefits: Internet reimbursement Provident Fund Ability to commute/relocate: Darbhanga, Bihar: Reliably commute or planning to relocate before starting work (Required) Experience: Automobile: 5 years (Required) Language: HINDI & English (Required) Location: Darbhanga, Bihar (Preferred) Work Location: In person
Here’s a Sales Manager Job Description perfectly customized for Sahil Automobiles (Hyundai | Honda RedWing | Honda BigWing) — ideal for recruitment, performance management, or HR documentation: Job Title: Sales Manager Department: Sales – Automobile Division Company: Sahil Automobiles (Hyundai | Honda RedWing | Honda BigWing) Location: Darbhanga, Bihar Reports To: General Manager / Dealer Principal Job Summary The Sales Manager is responsible for leading the sales team to achieve dealership sales targets, profitability, and customer satisfaction. The role includes supervising sales executives, driving field activities, monitoring daily performance, ensuring effective lead management, and maintaining coordination with finance, service, and delivery teams. Key Responsibilities1. Team Management & Leadership Recruit, train, and motivate the sales team (executives, telecallers, field agents). Allocate daily, weekly, and monthly targets for enquiries, test drives, bookings, and retails. Conduct daily morning briefings and evening performance reviews. Monitor discipline, attendance, and field reporting through WhatsApp/CRM updates. 2. Sales Planning & Target Achievement Prepare monthly sales strategies in coordination with management. Ensure achievement of showroom and individual sales targets (vehicle + accessories + insurance + finance). Track enquiry-to-retail conversion ratios and take corrective actions where needed. Implement local marketing and promotional activities (canopy displays, corporate visits, roadshows). 3. Customer Handling & Escalation Personally handle premium and escalated customers to ensure satisfaction and closure. Supervise proper test drive management and showroom experience for all walk-in customers. Ensure timely follow-up of leads and bookings until delivery. Promote cross-selling of finance, insurance, and extended warranties. 4. Reporting & Coordination Maintain daily enquiry, booking, and retail MIS reports. Coordinate with back-office, accounts, and delivery teams for smooth operations. Share daily performance reports with the management via WhatsApp/Google Sheets. Analyse market trends and competitor activities, and provide actionable feedback. 5. Training & Development Conduct weekly training sessions on product knowledge, objection handling, and sales process. Groom high-performing executives for senior roles. Maintain professionalism, teamwork, and a performance-driven culture in the showroom. Skills & Qualifications Graduate / Postgraduate (MBA in Sales or Marketing preferred). Minimum 3–5 years of automobile sales experience, including team handling. Strong leadership, communication, and analytical skills. Proficiency in MS Excel, Google Sheets, CRM tools, and digital marketing basics. Must hold a valid driving license (two-wheeler & four-wheeler). Self-motivated, target-driven, and customer-focused. Salary & Benefits Fixed Salary + Attractive Incentives on Team Performance. Monthly Rewards for Achieving Group Targets (Booking, Retail, Accessories, Finance). Company SIM / Fuel Allowance / Conveyance as per policy. Fast-track promotion opportunities across Sahil Automobiles Group (Hyundai, Honda RedWing, BigWing). Performance KPIs Monthly Booking & Retail Achievement % Conversion Ratio (Enquiry → Booking → Delivery) Team Attendance & Activity Discipline Accessories, Finance, and Insurance Penetration % Customer Satisfaction & Repeat Purchase Rate Job Types: Full-time, Permanent Pay: From ₹190,000.00 per year Benefits: Provident Fund Experience: Automotive service: 2 years (Required) Location: Darbhanga, Bihar (Required) Work Location: In person
Here’s a professional Job Description for the Accountant position tailored for your dealership setup — Sahil Automobiles (Hyundai | Honda RedWing | Honda BigWing) — covering your multi-location operations and daily financial functions. Job Title: Accountant Department: Accounts & Finance Company: Sahil Automobiles (Hyundai | Honda RedWing | Honda BigWing) Location: Darbhanga, Bihar Reports To: Finance Manager / General Manager / Dealer Principal Job Summary The Accountant is responsible for managing all accounting operations related to sales, purchases, bank transactions, expenses, and reconciliation for the dealership. The role ensures financial accuracy, timely reporting, and compliance with company policies and statutory norms. Key Responsibilities1. Accounting & Bookkeeping Maintain day-to-day accounting entries in Tally / DMS / Excel. Record all sales, purchase, expense, and journal vouchers accurately. Prepare and verify bills, receipts, and payment vouchers. Maintain separate books for Hyundai, Honda RedWing, and Honda BigWing units. 2. Bank & Cash Management Handle cash and bank transactions with proper documentation. Prepare daily cash position and deposit reports. Reconcile bank statements and ensure timely clearance of cheques and RTGS. Monitor customer payments, finance payouts, and dealer collections. 3. GST, TDS & Compliance Prepare and maintain records for GST input/output, TDS deduction, and returns filing. Coordinate with CA for monthly and annual filings. Ensure timely submission of dealer claims and OEM-related reimbursements. Maintain compliance with statutory and audit requirements. 4. Reporting & MIS Prepare daily, weekly, and monthly financial statements (sales, expenses, receivables). Track outstanding dues from customers and follow up for collection. Prepare reports for management review and internal audits. Support management in cost control and profitability analysis. 5. Coordination & Support Coordinate with Sales, Service, and Parts departments for invoice reconciliation. Support HR in payroll processing and expense settlements. Assist external auditors during audit sessions. Skills & Qualifications Graduate / Postgraduate in Commerce (B.Com / M.Com preferred). Minimum 2–4 years of experience in accounting (Automobile dealership experience preferred). Proficient in Tally ERP , Excel, and Google Sheets. Strong knowledge of GST, TDS, and accounting standards. Good communication and coordination skills. High integrity, accuracy, and attention to detail. Salary & Benefits Fixed Salary + Incentives (based on performance & accuracy). Company SIM (as per policy). Career growth within Sahil Automobiles Group. Performance KPIs Timeliness & Accuracy of Daily Entries Bank & Cash Reconciliation Accuracy GST/TDS Filing Compliance Audit Readiness & Documentation Quality Outstanding Collection & Expense Control Job Types: Full-time, Permanent Pay: ₹120,000.00 per year Benefits: Health insurance Life insurance Provident Fund Work Location: In person
Here’s a Parts & Warranty Manager Job Description customized for your dealership group — Sahil Automobiles (Hyundai | Honda RedWing | Honda BigWing) — covering the roles, targets, and operations relevant to your multi-brand setup in Bihar. Job Title: Parts & Warranty Manager Department: After-Sales (Service & Parts) Company: Sahil Automobiles (Hyundai | Honda RedWing | Honda BigWing) Location: Darbhanga, Bihar Reports To: General Manager / Dealer Principal Job Summary The Parts & Warranty Manager is responsible for managing spare parts inventory, procurement, and warranty claims for all dealership brands. The role ensures timely parts availability, effective coordination with OEM systems, and accurate processing of warranty claims to maximize dealership profitability and customer satisfaction. Key Responsibilities1. Parts Operations Management Maintain optimal inventory levels to meet workshop and counter demand without overstocking. Monitor fast-moving, slow-moving, and non-moving items and take corrective actions. Ensure accurate stock records, binning, and daily physical verification. Process parts indenting and procurement through DMS/OEM portals. Coordinate with Service Advisors and Technicians for job card parts requirements. 2. Warranty Administration Verify and approve warranty job cards as per OEM guidelines. Submit warranty claims on time through manufacturer portals (Hyundai / Honda). Track claim status and follow up for approvals or rejections. Maintain warranty claim records, audit files, and return defective parts as per policy. Ensure zero claim rejection through correct documentation and adherence to standards. 3. Coordination & Communication Coordinate with OEM parts and warranty teams for order fulfillment and claim settlements. Work closely with Service Manager and Workshop Supervisor to ensure part availability. Communicate with customers regarding warranty policies and parts availability timelines. 4. MIS & Reporting Prepare daily, weekly, and monthly reports on parts sales, stock value, and claims. Monitor parts turnover ratio and maintain target gross margin levels. Share consumption, pending claims, and stock ageing reports with management. 5. Team Supervision & Training Supervise parts counter staff, storekeepers, and warranty executives. Train team members on OEM systems, claim filing, and documentation standards. Maintain discipline, safety, and cleanliness in parts storage areas. Skills & Qualifications Graduate (B.Com / BBA / Diploma in Automobile Engineering preferred). Minimum 3–5 years of experience in Parts or Warranty Department (Automobile). Strong knowledge of DMS systems and OEM warranty processes. Excellent communication, coordination, and analytical skills. Proficient in MS Excel, Google Sheets, and email correspondence. Integrity, accuracy, and problem-solving mindset are must. Salary & Benefits Fixed Salary + Incentives based on parts sales and claim recovery. Company SIM / Conveyance Allowance as per policy. Growth opportunities across Sahil Automobiles Group. Performance KPIs Parts Availability % Stock Ageing Control (≤ 90 days) Claim Approval Rate % Warranty Rejection % Parts Gross Margin % Claim Processing Turnaround Time Job Types: Full-time, Permanent Pay: ₹120,000.00 per year Benefits: Provident Fund Work Location: In person
Here’s a complete and professionally written Job Description for CRM Manager / CRM Executive , customized for your dealership group — Sahil Automobiles (Hyundai | Honda RedWing | Honda BigWing) . This version balances all your dealership operations: sales, service, and customer experience. Job Title: CRM (Customer Relationship Manager / Executive) Department: Customer Relations / Sales & Service Support Company: Sahil Automobiles (Hyundai | Honda RedWing | Honda BigWing) Location: Darbhanga , Bihar Reports To: Sales Manager / General Manager / Dealer Principal Job Summary The CRM Executive/Manager is responsible for ensuring 100% customer satisfaction throughout the sales and service journey. The role involves handling customer interactions, maintaining follow-up systems, managing feedback, monitoring DMS/CRM data, and supporting management in improving CSI (Customer Satisfaction Index) and retention. Key Responsibilities1. Customer Interaction & Retention Contact all new customers post-delivery to ensure satisfaction and gather feedback. Follow up with customers for insurance renewal, free service reminders, AMC renewals, and accessories promotions. Handle customer concerns politely and ensure quick resolution through coordination with service and sales teams. Maintain long-term relations to encourage referrals and repeat purchases. 2. Sales & Service Coordination Track all enquiries, bookings, and deliveries to ensure smooth communication. Coordinate with Service Advisors for vehicle service follow-ups and feedback calls. Remind customers about upcoming due services, free services, and campaigns. Ensure proper data entry and follow-up tracking in DMS or Google Sheets. 3. Feedback & Complaint Management Record all complaints received via calls, WhatsApp, or walk-ins. Escalate unresolved issues to Sales or Service Manager promptly. Maintain a daily complaint tracker and follow closure within TAT (Turnaround Time). Prepare monthly feedback reports and share improvement suggestions. 4. Database Management Update and maintain accurate customer data (name, contact, vehicle details, next service date, etc.). Ensure all leads and interactions are recorded in CRM / DMS system. Track lost customers and follow up for reactivation or retention. 5. Reporting & Analysis Prepare daily, weekly, and monthly MIS reports on customer follow-ups, feedback, and CSI performance. Analyze customer satisfaction trends and report recurring issues. Support the management team in preparing data for OEM audits or review meetings. Skills & Qualifications Graduate in any discipline (MBA / BBA preferred). Minimum 1–3 years of experience in customer relationship or call center operations (Automobile experience preferred). Good communication skills in Hindi & English (Maithili a plus). Basic computer skills – Excel, Google Sheets, DMS/CRM handling. Pleasant personality, patience, and customer-first attitude. Salary & Benefits Fixed Salary + Performance Incentives based on CSI and Follow-up Efficiency. Company SIM Card / Conveyance Allowance (as per policy). Attractive growth and learning opportunities within Sahil Automobiles Group. Performance KPIs Customer Follow-up Compliance % Complaint Resolution Time (within 24–48 hrs) Customer Satisfaction Score (CSI) Insurance Renewal / AMC Renewal % Referral / Repeat Purchase Rate Job Types: Full-time, Permanent Pay: ₹112,000.00 per year Benefits: Health insurance Provident Fund Work Location: In person