Job Description for Quality Manager Overview: As a Quality Manager within our organic products company, you will be responsible for overseeing and implementing quality control procedures throughout the production process. Your role is crucial in ensuring that our organic products meet and exceed industry standards, providing consumers with the highest level of quality and satisfaction. Key Responsibilities: Quality Control Oversight : Develop, implement, and manage quality control systems and procedures and monitor and evaluate the effectiveness of quality assurance programs. Team Leadership : Lead a team of quality control professionals, providing guidance and support and conducting training sessions to enhance the team's skills and knowledge. Regulatory Compliance: Stay informed about industry regulations and standards related to organic products and ensure compliance with local and international quality and safety standards. Product Testing and Analysis : Establish protocols for testing raw materials, in-process samples, and finished products and collaborate with laboratory technicians to analyse and interpret test results. Continuous Improvement : Identify opportunities for process improvement, implement corrective actions and drive continuous improvement initiatives to enhance overall product quality. Quality Reporting : Generate and analyse quality reports to identify trends and areas for improvement and present regular quality performance updates to management. Supplier Quality Management : Collaborate with procurement to evaluate and qualify suppliers based on quality criteria and conduct regular audits of suppliers to ensure adherence to quality standards. Customer Complaint Resolution : Address customer complaints related to product quality, implement corrective actions and implement strategies to minimize customer quality-related concerns. Cross-functional collaboration: Work closely with production, R&D, and other departments to address quality-related issues and provide support during the introduction of new products or processes. Qualifications: Bachelors degree in Quality Management, Food Science, or a related field. Proven experience in quality management, preferably in the organic products industry. In-depth knowledge of quality control procedures, regulations, and best practices. Strong leadership and team management skills. Excellent analytical and problem-solving abilities. Effective communication and interpersonal skills.

Key Account Manager for the Organic Industry Job Description Overview: We are seeking a dynamic and results-oriented Key Account Manager to join our team in the organic industry. The ideal candidate will be responsible for developing and maintaining relationships with key accounts, driving sales growth, and ensuring customer satisfaction. This role requires strong communication skills, industry knowledge, and a passion for organic products. Key Responsibilities: Account Management : Develop and maintain relationships with key accounts in the organic industry and understand each account's unique needs and requirements by ensuring customer satisfaction. Sales Growth: Develop and execute strategic plans to drive sales growth within key accounts and also identify opportunities for upselling and cross-selling of organic products. Also, collaborate with the sales team to meet or exceed sales targets. Monitor market trends and competitor activities to identify potential opportunities or threats. Market Analysis: Conduct market research to identify trends, consumer preferences, and potential new business opportunities. Analyse sales data and customer feedback to identify areas for improvement and optimisation. Negotiation and Contract Management: Negotiate pricing, terms, and contracts with key accounts and ensure contracts are properly executed and adhered to by both parties. Communication and Collaboration: Communicate effectively with internal teams, including sales, marketing, operations, and product development, and collaborate with cross-functional teams to develop and implement strategies to support key accounts. Qualifications: Bachelor's degree in Business Administration, Marketing, or a related field (MBA preferred). Proven experience in key account management, sales, or business development within the organic industry. Strong understanding of organic products, certifications, and industry regulations. Excellent communication, negotiation, and interpersonal skills. Ability to work independently and collaboratively in a fast-paced environment. Analytical mindset with the ability to interpret sales data and market trends. Proficiency in Microsoft Office Suite and CRM software. Willingness to travel as needed. Benefits: Competitive salary and performance-based incentives. Comprehensive health benefits package. Opportunities for professional development and career growth. Work-life balance initiatives. Company-sponsored events and activities.