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ACME SERVICES PRIVATE LIMITED
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Risk & Surveillance Professional

Risk & Surveillance Professional

ACME SERVICES PRIVATE LIMITED

2 - 4 years

3 - 5 Lacs

Mumbai

Posted:3 months ago| Platform:

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Skills Required

Risk Management products surveillance NISM LD Monitoring product service

Work Mode

Work from Office

Job Type

Full Time

Job Description

Greet customers in a warm and friendly manner Answer customer inquiries regarding products surveillance and service Resolve product or service problems by clarifying the customers complaint, determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Prepare product or service reports by collecting and analyzing customer needs to ensure overall customer satisfaction Minimum 1 year experience of omnesys & Risk software. Should have knowledge of Mapping,Terminal Password reset, Technical Skills NISM Certification (Derivative,Commodity & Currency) Equity RMS LD Monitoring Margin Shortfall Low MOS followups Call Attending calls and mails Expiry position Followups Resolve queries by clarifying the customers complaint, Determining the cause of the problem Selecting and explaining the best solution to solve the problem Expediting correction or adjustment Follow up to ensure resolution Required skills Should have hands-on system Odin/Omnesys Market Knowledge in all segments Should be NISM certified

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ACME SERVICES PRIVATE LIMITED

www.acmeservices.com

Information Technology

Tech City

150 Employees

841 Jobs

Key People

John Doe

Chief Executive Officer
Jane Smith

Chief Technology Officer
Alice Johnson

Head of Marketing

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