Risk and Fraud Prevention

Role Overview: You will be joining the Fraud Investigation team as a Risk and Fraud Investigation Specialist at Concentrix. Your primary responsibility will be to detect, analyze, and investigate suspicious activities to safeguard customers and the organization from fraudulent threats. Your role will demand analytical thinking, effective communication skills, and a high level of integrity. Key Responsibilities: - Analyze customer transactions and account behaviors to identify fraudulent or suspicious activity. - Monitor real-time alerts and queues to pinpoint high-risk transactions or accounts. - Handle customer calls related to suspected fraud and provide necessary assistance. - Prepare accurate and detailed case reports for escalations and regulatory reporting, maintaining thorough documentation of investigations and outcomes. - Collaborate with internal teams like compliance, legal, and customer service to resolve fraud cases effectively. Qualification Required: - Bachelor's degree in Finance, Business Administration, Criminology, or a related field. - Minimum 1 year of relevant experience in Fraud detection & investigation, KYC, Transaction Monitoring, EDD, or CDD. - Strong understanding of financial crime risk management and compliance. - Excellent analytical skills with attention to detail. - Strong communication skills with the ability to generate clear and concise reports. Additional Details: Concentrix is an established company in the BFSI industry located in Bangalore, offering a competitive salary of up to 7.5 LPA for this full-time, permanent position. Immediate joiners are preferred for this role based in Bangalore.,