Job
Description
POSITION SUMMARY As a Revenue Operations Associate, you will work with the broader Rev Ops team to learn processes and systems in order to effectively execute daily tasks related to all GTM activities. Those tasks will include delivering reports, cleaning data in our core systems, provisioning users, and helping refine processes to drive efficiency. You are detail oriented with a love for data, a great communicator, and a self-starter who thrives in a fast paced environment. KEY RESPONSIBILITIES Operations and systems: Own the day to day processes to support the customer org, i.e. managing account and opportunity ownership, provisioning new hires, processing deals and renewals, and more. Data and analytics: monitor our existing reports and dashboards and pull ad hoc reports to help answer key questions about the business. Data integrity: Own the data quality of our internal systems by running regular audits Continuous improvement: Identify areas to streamline internal processes, systems, and data quality. Work with senior team members to design and implement solutions to reduce manual processes. Create and maintain documentation on our processes, best practices, and system requirements Special projects: we re still in scrappy growth mode, and will have other projects pop up as the business evolves! Past examples of special projects include: incorporating an acquisition from a data and process perspective, cleaning up our new hire provisioning process, and transitioning to a multi-product world. ABOUT YOU 0-3 years experience in Sales Operations or equivalent role. A doer excited to learn and apply your knowledge to new challenges in a fast paced, constantly evolving startup world. Organized, task oriented, and have an eye for detail, you enjoy creating checklists, checking your work twice, and verifying numbers before reporting upwards. An excellent communicator, both written and verbal, you enjoy collaborating and problem solving with stakeholders from a wide variety of backgrounds. Intermediate or better Microsoft Excel/Google Sheets. Salesforce.com experience is a plus.
