Revenue Cycle Management

We are looking for an AR Caller in the RCM Division who is ready to work at our Ahmedabad location. As an AR Caller, you will be responsible for performing outbound calls to insurance companies in the US to collect outstanding Accounts Receivables. Your role will involve ensuring accurate and timely completion of transactions to meet or exceed client SLAs, responding to customer requests by phone and/or in writing to ensure timely resolution of unpaid medical insurance claims, and resolving complex situations following pre-established guidelines. It is essential to develop and maintain a solid working knowledge of the healthcare insurance industry and all products, services, and processes performed by the team. Organizing and completing tasks according to assigned priorities is also a key aspect of this role. To be eligible for this position, you should have a UG degree or above with a minimum of 1 year of experience in the same field. Excellent English communication skills, both oral and verbal, are required. You should be comfortable working in US shifts and demonstrate a goal-oriented and stable approach with a positive attitude towards work. This is a full-time position with benefits such as health insurance, leave encashment, life insurance, paid sick time, and provident fund. The job follows a fixed shift schedule from Monday to Friday, with night shifts aligning with US time zones. Prior experience in US healthcare for at least 1 year is required to be considered for this role.,