Return Specialist

As an interface at Dow, you will play a crucial role in ensuring exceptional service delivery to customers by bridging internal stakeholders and business value chain partners. Your tasks will involve managing operational needs, collaborating with functional partners, and utilizing your conceptual knowledge and experience to complete assignments independently. Being a part of the Dow team, you will contribute to enhancing the customer experience through the combination of expertise and technologies. Your responsibilities will include: - Executing the Return Order Entry process accurately following policy and procedures. - Ensuring adherence to all Compliances and Controls on work processes. - Acting as a focal point for key systems, tools, metrics, and business processes. - Finding solutions for complex matters and proactively seeking improvements. - Maintaining adequate knowledge of the business's products, applications, and service offerings. Qualifications required for this role: - Bachelor's degree in any stream. - Minimum 1-3 years of related experience in Order Receipt and Handling. - Operating Knowledge of MS Office Tools. - System experience in SAP or related ERP System. Your skills should include: - Interpersonal effectiveness. - Strong communication skills - written and verbal. - Problem Solving and Learning. - Decision Making. Dow Chemical International Private Limited (Dow India) is committed to being the most innovative, sustainable, inclusive, customer-centric materials science company. With a workforce of over 1000 employees, Dow India delivers differentiated science-based products and solutions in high-growth segments such as packaging, infrastructure, automobile, and consumer care. The company supports Corporate Social Responsibility programs and aims to redefine the societal blueprint by promoting sustainability and circular economy initiatives. Join Dow and together, we can make a difference.,