Return Processing Executive

Job Title: Return Processing Executive

Company Name: Weird Wolf

Location: Okhla Phase II, Delhi

Salary Range (CTC): 20k to 30k

Job Type: Full-time, Permanent in office role

Role Overview:
We are seeking an experienced Return Processing Executive who will manage and streamline the end-to-end returns and reverse logistics process. The role involves ensuring efficient handling of product returns, minimizing losses, and maximizing customer satisfaction.

Key Responsibilities:

• Optimization various e-commerce platforms (Amazon, Flipkart, Myntra, Blinkit, Zepto, etc.).
• Oversee daily operations of returns and reverse logistics.
• Implement policies for returns, replacements, and refunds in alignment with company standards.
• Coordinate with warehouse, quality control, and customer service teams.
• Analyse return trends to identify quality issues, fraud cases, or process gaps.
• Work with vendors and suppliers on defective product claims and return-to-origin cases.
• Monitor KPIs such as return rate, processing time, recovery value, and customer satisfaction.
• Optimize return handling costs while improving efficiency.
• Ensure compliance with company policies, vendor agreements, and legal standards.

Qualifications & Skills:

• Bachelor’s degree in Supply relevant field.
• 2+ years of experience in logistics, returns, or warehouse operations.
• Knowledge of reverse logistics, quality inspection, and inventory management.
• Strong analytical and problem-solving skills.
• Ability to lead and manage cross-functional teams.
• Proficient in MS-Excel

What We Offer:

• Competitive salary as per market standard
• Collaborative work environment and growth opportunities.

How to Apply:

• If you meet the above requirements and are passionate about it, please send your updated resume to hr@weirdwolf.in or WhatsApp your Resume on 9818308033 (No calls) with the subject line: Application for Return Processing Executive Role.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person