Retail Sales Executive

Job Title:

Company:

Location:

Experience Required:

2 to 7 years in textile/fabric retail sales

Strong background in customer handling within a retail store

CTC:

Working Days:

Start Date:

Education:

Industry:

Employment Type:

Job Summary:

As aSales Executive, you will be the first point of contact for walk-in customers, helping them explore a curated range of textiles and fabrics. Your primary responsibility is to ensure an excellent in-store experience through product knowledge, customer handling, and strong sales skills. This role requires an approachable personality, good negotiation abilities, and a passion for textile retail.

Key Responsibilities:

Customer Interaction & Sales:

? Greet and assist walk-in customers in a warm and professional manner

Understand customer preferences and suggest suitable options

Explain craftsmanship, pricing, and usage clearly and confidently

Handle sales transactions, custom orders, and customer requests

Build long-term relationships with repeat and high-value customers

In-Store Presence & Operations:

? Ensure smooth day-to-day store operations

Actively contribute to achieving individual and team sales targets

Work closely with the billing and stock team to manage orders and availability

Stay present on the floor during peak business hours to support walk-ins

Inventory & Display Management:

? Participate in daily stock checks and tagging

Ensure product displays are neat, fresh, and customer-ready

Help maintain stock records and minimize shrinkage or loss

Customer Service & Store Experience:

? Resolve customer queries with a calm and helpful approach

Maintain store cleanliness and uphold grooming standards

Represent the brand with confidence and professionalism

Participate in periodic training sessions to enhance product knowledge and soft skills

What We're Looking For:

Strong knowledge of textiles, silhouettes, and handling orders and alterations

Excellent communication and interpersonal skills

Good negotiation and customer convincing ability

Presentable, punctual, and service-oriented

Comfortable working in a physical retail environment

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