Retail Sales Associate

As a Customer Service Associate, your primary responsibility will be to meet and greet customers, assist them throughout their shopping journey, and share product features and benefits with them. You will be expected to explain services, build trust and loyalty with customers, and resolve any queries they may have both before and after the sale. Additionally, you will ensure timely delivery of products to customers and collect feedback on our services and products to continuously improve. In terms of Inventory Management, you will be required to conduct daily quick counts of all products available in the store, receive bulk shipments, perform physical counts, and update the system accordingly on a daily basis. You will also be responsible for daily replenishment to maintain a full display, manage bad or damaged inventory, and highlight any inventory discrepancies to the Store Manager promptly. Your role will also involve following visual merchandising guidelines, maintaining store cleanliness and hygiene standards, updating Standard Operating Procedure (SOP) files daily, and reconciling cash and card sales on a daily basis to ensure smooth operational processes. This position requires full-time availability with a permanent contract, and we welcome freshers or individuals with at least 1 year of experience in store sales or retail. The work schedule includes day shifts, morning shifts, and rotational shifts. The work location is in-person, and you will be expected to uphold high standards of customer service and operational efficiency at all times.,