1478 Retail Banking Jobs - Page 34

Posting Description for Internal Candidates Branch Manager Short Description for Internal Candidates Enhancement of Deposit pool from Customers Establishing standards and delivery of service Sale of non-deposit products. Cross selling targets progressively Sale of MF and Insurance pro Description for Internal Candidates Enhancement of Deposit pool from Customers Establishing standards and delivery of service Sale of non-deposit products. Cross selling targets progressively Sale of MF and Insurance products Fee Income Branch Administration Regulatory Compliance Manage productivity and overall morale of branch team members Overall responsible for break-even and P&L of branch Job : Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities Must have had Sales experience and exposure, preferably of Liabilities products Qualifications- MBA / CA/ CAIB Good Leadership skills (though more tactical than strategic) ThinkerDoer – 40:60 In-depth understanding of financial instruments, markets and macro micro economic processes Ability to carry along all the units involved in the customer service cycle to ensure customer “DELIGHT” Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives. Same Posting Description for Internal and External Candidates

Team Leader Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio. Collaborating with fulfilment teams to ensure best in class conversion ratios. Ensure availability of trained manpower to maintain production at 100% capacity. Meet cost to income ratios as determined by Score card. Adherence to Standards of Performance. Meeting Customer Satisfaction index as measured through NPS surveys. Job : Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees. People management skill essential. Experience in working in a tele-sales or relationship management in BFSI preferred. Certified in AMFI/IRDA. Good listening skills and strong communication abilities. Team Player. VRM Officer To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers – cross training in cards, liabilities, assets. This skill will also do sales with assigned customer based mapped to them. Measure of outcomes – NPS, Service Level, Service Quality and Sales. Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target). Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process. Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance. Job : Should be a least graduate. No western line candidates to be scheduled, kindly hunt profiles residing near to Thane. Should not have employment gap for more than a month. Should have at least completed a year in current org. Better soft skills – conversational skills and English versant scores 7+. Flexible to work on rotational week offs.

Service Officer – Branch Banking KRAsCash Management – Cash/Non-cash transactional activities Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Maintaining speed and accuracy of transactional processes. Sensation of the use of other business opportunities. Providing a high-quality experience that will encourage customer loyalty and good word-ofmouth Desired Candidate ProfileMeticulous & has an Eye for detail Well – groomed, presentable with excellent communication skills. Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash. Computer proficiency a must Educational Qualification Graduate Experience of 1-2 years , Fresher’s can apply

Posting Description for Internal Candidates Branch Manager Short Description for Internal Candidates Enhancement of Deposit pool from Customers Establishing standards and delivery of service Sale of non-deposit products. Cross selling targets progressively Sale of MF and Insurance pro Description for Internal Candidates Enhancement of Deposit pool from Customers Establishing standards and delivery of service Sale of non-deposit products. Cross selling targets progressively Sale of MF and Insurance products Fee Income Branch Administration Regulatory Compliance Manage productivity and overall morale of branch team members Overall responsible for break-even and P&L of branch Job : Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities Must have had Sales experience and exposure, preferably of Liabilities products Qualifications- MBA / CA/ CAIB Good Leadership skills (though more tactical than strategic) ThinkerDoer – 40:60 In-depth understanding of financial instruments, markets and macro micro economic processes Ability to carry along all the units involved in the customer service cycle to ensure customer “DELIGHT” Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives. Same Posting Description for Internal and External Candidates

Service Officer – Branch Banking KRAsCash Management – Cash/Non-cash transactional activities Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Maintaining speed and accuracy of transactional processes. Sensation of the use of other business opportunities. Providing a high-quality experience that will encourage customer loyalty and good word-ofmouth Desired Candidate ProfileMeticulous & has an Eye for detail Well – groomed, presentable with excellent communication skills. Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash. Computer proficiency a must Educational Qualification Graduate Experience of 1-2 years , Fresher’s can apply

Description for Candidates Video call customers to complete the Full KYC Verify the details submitted by the customer while opening the account and Documents submitted are matching Ensure VKYC is completed by the Right Party only Should maintain a good relationship with the customer throughout the KYC process. Cross-sell other banking products. Give complete and correct information on all the products pitched to the customer Take call backs in case the customer is busy and ensure the follow up is done on time Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Meet targets on conversion and Cross selling as defined from time to time. Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues. Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Job : Graduate with decent English communication. Candidates with fluency in local languages will be an added advantage (Telegu, Kannada, Tamil, Malayalam, Marathi & Gujarati) Candidate should have a pleasing personality and should be presentable. Male Candidate should be well groomed with no visible tattoos, piercing, fancy hair colour, Formal attire which should be clean and well ironed, tie, etc. Female Candidate should be well groomed, decently dressed, no Tatoos/ Inks, no fancy hair colour (Streaks), and light makeover. Should be dedicated and display integrity. Willingness to learn with an attitude of continuous improvement. Willing to work in rotating shifts

Posting Description for Candidates CEC Officer Department Customer Experience Center Location Thane/Noida/Bangalore Reporting Relationship CEC – Team Leader - Inbound Position Grade Assistant Manager Job Role To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Graduate Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills– Verbal & Written Flexible to work 24/7 (For Females7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers Same Posting Description for Internal and External Candidates

Area Manager - Foreign Exchange Services (FES) Department Consumer Banking Location Mumbai(3), Delhi(1), Bangalore(1), Chennai(1), Ahmedabad(1), Pune(1), Baroda/Surat(1), Rajkot(1) Reporting Relationships Regional Manager Number of Positions 10 Position Grade M4/M5 Drive Sales through various retail banking channels for Individual Remittances and Travel Cards. Handhold sales channels to conclude transactions and sales meetings. Handling Team for generating business from existing branches/channels & external customers. Ensuring clients and sales channels are trained to ensure apt digital and offline experience. Analyze relevant data points and trends to assist channels in their product sales efforts. Focus on business performance through periodic campaigns, new/process linked initiatives. Work towards developing new/improved product offerings with an objective of acquiring new customers. Drive spends through Activation, Usage & Retention for Travel Cards. Empowering Channels to sell both remittances and travel cards by regular information dissemination and training. Achieving FES budgets for the allocated Area. Graduation. MBA preferred. 5 to 7 years of relevant experience, ideally in retail/transactional banking or payments/cards. Demonstrated track record of successful results across previous work experiences. Should be able to do Multi-tasking. Strong communication skills (both live presentation and written) with customer service orientation. Ability to take ownership of individual & team initiatives and drive to priority deliverables with limited day-to-day direction. Working closely with Retail/Consumer teams to drive FES business across their set of customers. Ability and willingness to learn continuously in a dynamic market environment. Project management skills and ability to take initiatives from conception to execution Hands on with MS Excel, Word, Power point etc. Knowledge of RBI regulations around Forex Remittance and LRS guidelines.

Team Leader Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio. Collaborating with fulfilment teams to ensure best in class conversion ratios. Ensure availability of trained manpower to maintain production at 100% capacity. Meet cost to income ratios as determined by Score card. Adherence to Standards of Performance. Meeting Customer Satisfaction index as measured through NPS surveys. Job : Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees. People management skill essential. Experience in working in a tele-sales or relationship management in BFSI preferred. Certified in AMFI/IRDA. Good listening skills and strong communication abilities. Team Player. VRM Officer To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers – cross training in cards, liabilities, assets. This skill will also do sales with assigned customer based mapped to them. Measure of outcomes – NPS, Service Level, Service Quality and Sales. Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target). Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process. Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance. Job : Should be a least graduate. No western line candidates to be scheduled, kindly hunt profiles residing near to Thane. Should not have employment gap for more than a month. Should have at least completed a year in current org. Better soft skills – conversational skills and English versant scores 7+. Flexible to work on rotational week offs.

Job TitleArea Head / Manager for NRC - Virtual Relationship Management Team Job Summary: We are seeking a dynamic and experienced Area Head for our Virtual Relationship Management Team to lead our efforts in Customer managing relationships. As the Area Head, you will be responsible for developing and implementing relationship management strategies, building strong relationships with our Customers, and driving growth in our Savings and Current account portfolio. Candidate will also be overseeing the day-to-day activities of a large unit, managing a team of customer service representatives, and ensuring that our customers receive exceptional service. Key Responsibilities: Develop and implement strategies to build strong relationships with Account holders. Manage a team of relationship managers and Team Leaders and provide leadership and guidance to achieve business objectives, provide coaching, training and feedback, as necessary. Develop and maintain a deep understanding of business objectives, goals, and challenges. Collaborate with internal teams to identify opportunities to enhance customer experience and drive growth in bank’s portfolio Monitor and analyse key performance indicators to evaluate the effectiveness of our relationship management efforts Build and maintain positive relationships with senior leadership and stakeholders. Ensure compliance with all relevant laws and regulations. Ensure that Customer queries and complains are resolved in a timely and efficient manner Continuously improve the quality of customer service operations through process improvements, training and technology upgrades. Qualifications: Bachelor's degree in business, marketing, or a related field. An MBA is preferred 10+ years of experience in relationship management, with a proven track record of building and managing successful teams Experience in using any major Contact Centre Dialler / Software, CRM, SalesForce, NICE, people management tools. Knowledge of Data Protection, TRAI Guidelines. Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholder’s and team members at all levels Strong leadership skills, with the ability to motivate and inspire team members to achieve high levels of performance Strong analytical and problem-solving skills, with the ability to identify opportunities to enhance our partnerships and drive growth Knowledge of business development, marketing, and sales principles and practices Experience in managing budgets and financial forecasting.

Branch Relationship Manager - Business Development Department Retail Liabilities - Branch Banking Location Hyderabad Reporting Relationships Branch Manager / Deputy Branch Manager Grade Name Deputy Manager Age 27 Min - 35 Max Grade M2 Responsible for NTB acquisition of customers. Responsible for successfully contacting 20 customers per day. Responsible for meeting 4 customers/ prospects per day. Responsible for upgrading customers from a lower product category to higher product category Responsible for cross-selling of various products like TD, SIP, MF, Insurance, Gold, Demat, Asset, Gift Card etc. @ minimum 2 per day. Job : Blend of service and sales orientation MBA / Graduate

Branch Relationship Manager Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers Sources new bank customers through external individual efforts and acquisition channel Cross sells bank products to existing set of Branch customers which are mapped Informs customers of new products or product enhancements to further expand the banking relationship Plans and conducts special sales initiatives and events for prospective and existing clients Coordinates with other group companies to provide seamless access to other products Maintains complete relationship record for assigned customer accounts Tracks customer complaints/queries and turnaround times for customer satisfaction

Deputy Branch Manager – Branch Banking Lead a team of Relationship Managers / Sr. Branch Relationship Managers. Ensuring the sales of CASA, TPP and other asset products through Relationship Managers / Sr. Branch Relationship Managers. Driving customer coverage and Ensuring customer engagement & Retention. Drive productivity through the team assigned Desired Candidate Profile High energy and drive with a Blend of Sales and Service. Ability to manage and motivate front office staff. Customer First attitude. Graduate6 – 8 years of experience. Post Graduate4 - 6 years of experience. Should be Persuasive with excellent interpersonal skills.

Service Officer – Branch Banking KRAsCash Management – Cash/Non-cash transactional activities Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Maintaining speed and accuracy of transactional processes. Sensation of the use of other business opportunities. Providing a high-quality experience that will encourage customer loyalty and good word-ofmouth Desired Candidate ProfileMeticulous & has an Eye for detail Well – groomed, presentable with excellent communication skills. Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash. Computer proficiency a must Educational Qualification Graduate Experience of 1-2 years , Fresher’s can apply

Team Leader Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio. Collaborating with fulfilment teams to ensure best in class conversion ratios. Ensure availability of trained manpower to maintain production at 100% capacity. Meet cost to income ratios as determined by Score card. Adherence to Standards of Performance. Meeting Customer Satisfaction index as measured through NPS surveys. Job : Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees. People management skill essential. Experience in working in a tele-sales or relationship management in BFSI preferred. Certified in AMFI/IRDA. Good listening skills and strong communication abilities. Team Player. VRM Officer To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers – cross training in cards, liabilities, assets. This skill will also do sales with assigned customer based mapped to them. Measure of outcomes – NPS, Service Level, Service Quality and Sales. Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target). Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process. Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance. Job : Should be a least graduate. No western line candidates to be scheduled, kindly hunt profiles residing near to Thane. Should not have employment gap for more than a month. Should have at least completed a year in current org. Better soft skills – conversational skills and English versant scores 7+. Flexible to work on rotational week offs.

Branch Relationship Manager Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers Sources new bank customers through external individual efforts and acquisition channel Cross sells bank products to existing set of Branch customers which are mapped Informs customers of new products or product enhancements to further expand the banking relationship Plans and conducts special sales initiatives and events for prospective and existing clients Coordinates with other group companies to provide seamless access to other products Maintains complete relationship record for assigned customer accounts Tracks customer complaints/queries and turnaround times for customer satisfaction

Posting Description for Internal Candidates Branch Manager Short Description for Internal Candidates Enhancement of Deposit pool from Customers Establishing standards and delivery of service Sale of non-deposit products. Cross selling targets progressively Sale of MF and Insurance pro Description for Internal Candidates Enhancement of Deposit pool from Customers Establishing standards and delivery of service Sale of non-deposit products. Cross selling targets progressively Sale of MF and Insurance products Fee Income Branch Administration Regulatory Compliance Manage productivity and overall morale of branch team members Overall responsible for break-even and P&L of branch Job : Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities Must have had Sales experience and exposure, preferably of Liabilities products Qualifications- MBA / CA/ CAIB Good Leadership skills (though more tactical than strategic) ThinkerDoer – 40:60 In-depth understanding of financial instruments, markets and macro micro economic processes Ability to carry along all the units involved in the customer service cycle to ensure customer “DELIGHT” Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives. Same Posting Description for Internal and External Candidates

Service Officer – Branch Banking KRAsCash Management – Cash/Non-cash transactional activities Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Maintaining speed and accuracy of transactional processes. Sensation of the use of other business opportunities. Providing a high-quality experience that will encourage customer loyalty and good word-ofmouth Desired Candidate ProfileMeticulous & has an Eye for detail Well – groomed, presentable with excellent communication skills. Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash. Computer proficiency a must Educational Qualification Graduate Experience of 1-2 years , Fresher’s can apply

Posting Description for Internal Candidates Branch Manager Short Description for Internal Candidates Enhancement of Deposit pool from Customers Establishing standards and delivery of service Sale of non-deposit products. Cross selling targets progressively Sale of MF and Insurance pro Description for Internal Candidates Enhancement of Deposit pool from Customers Establishing standards and delivery of service Sale of non-deposit products. Cross selling targets progressively Sale of MF and Insurance products Fee Income Branch Administration Regulatory Compliance Manage productivity and overall morale of branch team members Overall responsible for break-even and P&L of branch Job : Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities Must have had Sales experience and exposure, preferably of Liabilities products Qualifications- MBA / CA/ CAIB Good Leadership skills (though more tactical than strategic) ThinkerDoer – 40:60 In-depth understanding of financial instruments, markets and macro micro economic processes Ability to carry along all the units involved in the customer service cycle to ensure customer “DELIGHT” Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives. Same Posting Description for Internal and External Candidates

Posting Description for Internal Candidates Service Delivery Officer Short Description for Internal Candidates JOB ROLE Handling personalized service requests of customers. Generation of timely business MIS. Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment. Coordination with CPC/RPC/Investment desks for acco Description for Internal Candidates JOB ROLE : Handling personalized service requests of customers. Generation of timely business MIS. Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment. Coordination with CPC/RPC/Investment desks for account opening of customers. Managing complaints of customers and ensuring their resolution within TAT. JOB REQUIREMENT: Developing and maintaining banking relationships with a select group of high net worth customers Excellent communication skills with customer service orientation Courteous and polite. Good knowledge of Microsoft excels. Understanding of banking norms and processes. Same Posting Description for Internal and External Candidates

Asst Acquisition Manager - CASA-RL SALES-Sales India Candidates from banking industry only – who is well versed with Current Account and Savings Account Selling – who is having minimum 1-2 years of experience into retail banking (CA and SA) with earning good incentives for AAM – CASA JOB Role- Savings Account Products of the bank. Customers to be sourced from individuals, small businesses, trusts, associations, societies, corporates. Revenue Generation, Customer Acquisition, Customer Retention, Cost Efficiency Through adherence to products, processes and regulatory requirements Handhold acquired customers for the initial 3 month period to deepen relationship values before passing it to the Branch Banking team Maintaining Avg Quarterly Balance Conducts regular promotional and customer events to generate leads Cross selling of MF, Gold, Insurance and asset products. Job Requirement- Fresher or graduate with appropriate experience (at least 1 year experience in liabilities sales preferred) Hard core sales mentality. Primary motivation from achievement of targets. A hunter by orientation. Should be well groomed and presentable with ambassadorship qualities.

Activation Desk - CMS Transaction Banking Group CMS-Product Support Team Location Mumbai Number of Positions 1 Reporting Relationships Chief Manager Position Grade M1 Global Transaction Services Group is the Product & Sales Support function that provides product expertise to the various segments of Kotak Bank, spanning Consumer Bank, Commercial Bank and Wholesale Banking divisions. Products range from to cash management (payment & collections solutions, escrow services & dividend business to trade finance (import services, export services, funded & non-funded products and remittances), We are currently looking for member in Activation Team who can help Corporate/CA customers on usage of Cash Management Platform. Job Profile Activation team members are expected to help Corporate/CA customers on “How to use the Cash Management platform”. This requires meeting customers, understanding bottlenecks/service issues, resolving all such issues and helping customer on how to use & increase the usage of technology to process the transactions This team will be supporting all the verticals under Consumer & Commercial Bank, which includes Branch Banking, Priority, Wealth & TACS – RI clients. Understand customer requirements & train the customers on usage of Cash Management Platform Interaction with existing CMS customers to understand the technical requirement for system integration for TBG products/services Support Consumer & Commercial Bank customers for modification/service related queries. Help channels in giving demonstration of our system to existing as well as prospective clients. Monitor, push & ensure the productivity of other activation channels Interact with Implementation team, setup team & operations to ensure customer is served as per agreed TAT Understand specific MIS requirement of the customers and arrange to deliver reports accordingly. Prepare the MIS & MIS analysis on assigned customer portfolio Increase product penetration & work on customer feedbacks With Banking / Finance industry Good written and oral communication skills Should have good communication skills – written and verbal. Good knowledge MS Office & MIS Tools Fresher/1 years of post-degree experience in CMS Product, Implementation, Branch Banking or Operations Personal Must be a self-starter Must be sales oriented/ready to travel Must be market & tech savvy, with good networking skills Must be proactive and with high energy levels Must be analytical, practical and have aptitude for trouble-shooting. Must have good interpersonal skills, be tenacious, detail-oriented, tough minded when needed, but diplomatic. Graduation with IT specialization or additional certification in IT Preferably Fresh BBA/MBA/MCA/BSE-IT Fresher/1 year of experience in CMS Sales, Product, Implementation, Branch Banking, IT or Operations will be added advantage Professional Must have able to settle in an environment requiring entrepreneurial/ building skills Keen interest to structuring, implement & activating deals Must be capable of working with a team High attention to detail and accuracy with the ability to work under pressure to meet tight deadlines Excellent communication, negotiation, and planning skills

Branch Relationship Manager Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers Sources new bank customers through external individual efforts and acquisition channel Cross sells bank products to existing set of Branch customers which are mapped Informs customers of new products or product enhancements to further expand the banking relationship Plans and conducts special sales initiatives and events for prospective and existing clients Coordinates with other group companies to provide seamless access to other products Maintains complete relationship record for assigned customer accounts Tracks customer complaints/queries and turnaround times for customer satisfaction

Area Manager – Branch Banking Job Role : Achieving the Business Objectives for the Area and meet the value, volume and channel productivity metrics Generation of revenues through sales of CASA, Assets, TFX and Third Party Products like Insurance, General Insurance etc. through branch channel Leading Branch Managers, Operation Team and Mentoring of Sales Teams Enhancement of Deposit pool from customers Regulatory Compliance Manpower Planning RM & RO channel productivity improvement Driving Service Quality parameters across span Manage productivity morale of branch personnel Establishing standards and delivery of customer service Job : Excellent understanding of the CASA & Cross sell product - with respect all financial requirement. Good presentation skills Strong Acumen and focus on Service Should be focussed on Service; Relationship Management and Investments. Good Communication oral and written Skills. To Adhere KYC/Quality and Audit laid down norms as per company policy. Post Graduation, 10/12 years of experience in team handling, preferably in relationship management. Experience in book management & Understanding business MIS.

Asst Acquisition Manager - CASA-RL SALES-Sales India Candidates from banking industry only – who is well versed with Current Account and Savings Account Selling – who is having minimum 1-2 years of experience into retail banking (CA and SA) with earning good incentives for AAM – CASA JOB Role- Savings Account Products of the bank. Customers to be sourced from individuals, small businesses, trusts, associations, societies, corporates. Revenue Generation, Customer Acquisition, Customer Retention, Cost Efficiency Through adherence to products, processes and regulatory requirements Handhold acquired customers for the initial 3 month period to deepen relationship values before passing it to the Branch Banking team Maintaining Avg Quarterly Balance Conducts regular promotional and customer events to generate leads Cross selling of MF, Gold, Insurance and asset products. Job Requirement- Fresher or graduate with appropriate experience (at least 1 year experience in liabilities sales preferred) Hard core sales mentality. Primary motivation from achievement of targets. A hunter by orientation. Should be well groomed and presentable with ambassadorship qualities.