Reservation & Ticketing Agent

0 years

1 Lacs

Posted:3 weeks ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Ticketing Agent, you’ll be responsible for booking and managing flights for FITs and groups, issuing and reissuing tickets, and ensuring accurate documentation using GDS systems.

Key Responsibilities

  • Book international and domestic flight tickets using Amadeus/Galileo/Sabre
  • Handle ticket issuance, reissuance, refunds, and fare calculations
  • Share multiple flight options and suggestions based on trip priorities
  • Manage PNRs, SSR requests, and visa/immigration advisories
  • Coordinate with clients for approvals and final confirmations
  • Keep updated with airline offers, group booking policies, and waivers
  • Support visa & insurance document requirements if needed

Requirements

  • Proficiency in Amadeus, Galileo or Sabre (minimum 1 mandatory)
  • Prior experience in a travel agency or OTA ticketing role
  • Ability to multitask, especially under time-sensitive requests
  • Strong communication and client handling skills
  • Attention to detail and accuracy in documentation

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

  • Day shift
  • Monday to Friday

Work Location: In person

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