Reservation Coordinator

The Reservation Coordinator role requires efficient handling of reservation requests from the in-house Sales Team and external travel agents. You will be responsible for accurately entering booking information into the system, maintaining updated room availability status, and supporting the achievement of monthly sales and revenue targets. Your key responsibilities will include handling and processing reservation requests professionally, updating booking details accurately to avoid discrepancies, and communicating room availability information to the Sales Team. You will also play a crucial role in creating and promoting special packages to boost room sales and processing reservations for additional services requested by guests or the Sales Team. It is essential to adhere to company policies and procedures, maintain effective coordination with other departments to meet guest needs, and stay updated on room rates, promotions, and policies to provide accurate information to clients and partners. The ideal candidate should possess excellent verbal and written communication skills, strong organizational abilities, and attention to detail. Proficiency in reservation systems and MS Office applications, along with good interpersonal skills, is crucial. Commitment to maintaining confidentiality and upholding company standards is a must. This is a full-time role with benefits including food, health insurance, paid time off, and Provident Fund. The work schedule is during the day shift, with additional perks such as performance bonuses and yearly bonuses. The work location is in person.,