RESERVATION AGENT

As a Reservation Agent at DORMERO Hotel AG in Berlin, your role will involve selling rooms and additional services for all DORMERO Hotels. You will be responsible for coordinating with hotels, providing customer support via phone and email, entering reservations into the OPERA system, working with DMS-Aktenmanager, supporting team leadership, and maintaining databases and guest records. Your key responsibilities will include: - Selling rooms & additional services for all DORMERO Hotels - Corresponding and coordinating with hotels - Providing customer support via phone and email - Entering reservations into the OPERA system - Working with DMS-Aktenmanager - Supporting team leadership - Maintaining databases and updating guest records To be successful in this role, the qualifications required are: - Background in the hotel industry or relevant experience - Responsible and reliable - Strong communication skills - Positive and motivated attitude - Fluency in German; English proficiency is a plus - Customer service mindset - Passion for the hospitality industry At DORMERO Hotel AG, you will be part of a friendly and welcoming team with opportunities for growth within the company. You can enjoy team events, trainings, complimentary beverages, attractive employee benefits, a convenient location with good transportation and parking options, a pet-friendly environment, and a welcoming policy towards tattoos and piercings. If you are intrigued and interested in joining the team, please send your application documents including salary expectations and desired start date via email to the provided address. Please note that the company does not cover the costs associated with job interviews.,