Research Associate-CATI

Job Summary:

We are looking for a detail-oriented and analytical Research Associate with experience in CATI (Computer-Assisted Telephone Interviewing) to join our growing research team. The ideal candidate will have a strong background in quantitative research, excellent communication skills, and hands-on experience conducting or managing telephone-based surveys using CATI platforms.

Key Responsibilities:

• Conduct telephone interviews with respondents using CATI software, ensuring data quality and accuracy.
• Program surveys and manage quotas using CATI tools (e.g., Voxco, SurveyToGo, Nipo, Confirmit, etc.).
• Assist in designing survey questionnaires in collaboration with research leads.
• Monitor fieldwork progress, interviewer performance, and call outcomes.
• Conduct quality control checks and validations to ensure data reliability.
• Analyze data and contribute to the preparation of research reports, charts, and summaries.
• Coordinate with data processing teams to clean and tabulate survey data.
• Support project management by tracking timelines, field metrics, and client deliverables.
• Maintain detailed records and documentation of research procedures.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹37,000.00 per month

Work Location: In person