3 Renewal Strategy Jobs

You are an experienced Manager in Customer Lifecycle Management, responsible for overseeing the Customer Lifecycle Management Profile for India Direct Consumer Business at Sony Pictures Networks India. With a minimum of 8-10 years of experience in Customer Lifecycle Management (CLM) and an MBA or equivalent postgraduate degree, you will play a crucial role in base management, usage monitoring, and customer retention. Your expertise lies in data analysis and customer engagement tools, enabling you to strategize and execute campaigns effectively. Your key responsibilities will include monitoring subscription bases daily, identifying customer segments at risk of churn, designing data-driven campaigns to prevent churn, and boosting engagement. You will also be responsible for developing renewal strategies, analyzing customer behavior for optimal renewal prompts, creating winback campaigns for lapsed customers, and segmenting customers based on various parameters. Additionally, you will lead campaign management by executing targeted campaigns for key segments and tracking key metrics to enhance campaign effectiveness. To succeed in this role, you must possess a strategic mindset with attention to detail, the ability to switch between execution and strategy seamlessly, and prioritize competing demands with a sense of urgency. Your creative thinking and analytical skills will be crucial in converting business problems into data models and developing personalized outreach strategies. Moreover, your technical proficiency in data analysis tools and CRM will be essential for this role. As a successful candidate, you are expected to be a team player with independence of thought, professionalism, and the ability to communicate effectively. Your high energy, motivation, and positive outlook will drive results, while your strategic thinking and business acumen will contribute to developing creative solutions. You must be able to work collaboratively, influence cross-functionally, and thrive in a fast-paced, collaborative environment. Joining Sony Pictures Networks will offer you the opportunity to work with leading entertainment channels and a progressive digitally-led content powerhouse. The company's inclusive and equitable workplace, recognition as an Employer of Choice, and commitment to diversity make it an exciting place to work. If you are passionate about storytelling and want to be part of a dynamic team that goes beyond the ordinary, this role is for you.,

Description Oversee a high volume, transactional book of business Engage with customers approx 120 days prior to expiration Propose Services and training credits and Premium Support Evaluate coterm opportunities to streamline transaction processes Understand negotiation tactics Identify upsell/cross-sell/expansion opportunities Develop understanding of customer s approval processes and budget cycle Know how to identify risks and collaborate with overall account team and leadership to mitigate such risks Maintain consistent updates of Salesforce CRM tool for pipeline management Ensure accurate forecast of renewals pipeline as defined by the business Qualifications include: 2-4 years prior experience in Renewals Management Proficient in Microsoft Office suite with an intermediate knowledge of Excel Salesforce or prior CRM experience required Ability to multi-task and meet metric deadlines Strong problem solving, reasoning skills and an eye for details Strong oral, written and interpersonal skills Strong customer service and conflict resolution skills Ability to handle a heavy workload and multiple projects with frequent interruptions and schedule changes Associate degree or equivalent work experience, bachelors degree preferred

NTT DATA is seeking a Strategic Pursuit Leader, Vice President to join the Client Growth team. This role will focus on managing and orchestrating end-to-end strategic pursuit cycles for large deals. The Pursuit Leader will be responsible for architecting engagement strategy, understanding value drivers, and creating actionable Pursuit Strategies. They will work on identifying value-add propositions, aligning stakeholders, and shaping deals. Additionally, the role involves creating processes for high-value renewals. Job Responsibilities: - Own the creation and execution of strategic pursuit engagement plans - Engage early with customer technology and business leaders - Manage customer relationships from origination to closure of complex proposals - Create win strategies addressing business goals and technology needs - Lead solution design, construction, and orchestration across NTT, partners, and client organizations - Collaborate across multi-solution and cross-functional teams to ensure proposed solutions align with customer requirements - Communicate effectively with customers, sales teams, delivery teams, and stakeholders - Stay updated on trends, technologies, and best practices in enterprise architecture - Work in a fast-paced environment driving deal strategies with multiple stakeholders Basic Qualifications: - Minimum of 15 years of experience in Information Technology enterprise sales or consulting sales roles - Minimum of 10 years leading sales/new business deal pursuits focused on driving value-add offerings - Minimum of 8 years managing and closing deals involving various technology domains - Bachelor's degree in computer science, engineering, or related field - Must be able to travel at least 50% About NTT DATA: NTT DATA is a trusted global innovator providing business and technology services to 75% of the Fortune Global 100. They help clients innovate, optimize, and transform for long-term success. With experts in over 50 countries and a robust partner ecosystem, NTT DATA offers services in consulting, data, artificial intelligence, industry solutions, and infrastructure management. As part of the NTT Group, they invest significantly in R&D to support organizations and society in transitioning into the digital future confidently and sustainably. Visit us at us.nttdata.com.,