Manager - Customer Lifecycle Management, India Sony Pictures Networks India

8.0 - 12.0 years

0 Lacs

maharashtra

On-site

You are an experienced Manager in Customer Lifecycle Management, responsible for overseeing the Customer Lifecycle Management Profile for India Direct Consumer Business at Sony Pictures Networks India. With a minimum of 8-10 years of experience in Customer Lifecycle Management (CLM) and an MBA or equivalent postgraduate degree, you will play a crucial role in base management, usage monitoring, and customer retention. Your expertise lies in data analysis and customer engagement tools, enabling you to strategize and execute campaigns effectively. Your key responsibilities will include monitoring subscription bases daily, identifying customer segments at risk of churn, designing data-driven cam...

Posted 1 month ago

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Senior Associate Renewals Manager PowerSchool India

2.0 - 4.0 years

3 - 15 Lacs

Bengaluru, Karnataka, India

On-site

Description Oversee a high volume, transactional book of business Engage with customers approx 120 days prior to expiration Propose Services and training credits and Premium Support Evaluate coterm opportunities to streamline transaction processes Understand negotiation tactics Identify upsell/cross-sell/expansion opportunities Develop understanding of customer s approval processes and budget cycle Know how to identify risks and collaborate with overall account team and leadership to mitigate such risks Maintain consistent updates of Salesforce CRM tool for pipeline management Ensure accurate forecast of renewals pipeline as defined by the business Qualifications include: 2-4 years prior exp...

Posted 3 months ago

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VP NTT DATA North America

15.0 - 19.0 years

0 Lacs

haryana

On-site

NTT DATA is seeking a Strategic Pursuit Leader, Vice President to join the Client Growth team. This role will focus on managing and orchestrating end-to-end strategic pursuit cycles for large deals. The Pursuit Leader will be responsible for architecting engagement strategy, understanding value drivers, and creating actionable Pursuit Strategies. They will work on identifying value-add propositions, aligning stakeholders, and shaping deals. Additionally, the role involves creating processes for high-value renewals. Job Responsibilities: - Own the creation and execution of strategic pursuit engagement plans - Engage early with customer technology and business leaders - Manage customer relatio...

Posted 3 months ago

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