Renewal Retention Officer

Company Description

Star Health & Allied Insurance Co. Ltd. is a leading health insurance company based in Chennai, India. They have been providing innovative health, personal accident, and travel insurance products since 2006. 🌟 VACANCY ALERT 🌟Position: Renewal & Retention OfficerDepartment: Renewal & RetentionCompany: Star Health and Allied Insurance📌 Job Description:Make outbound calls to existing customers for renewal of health insurance policies,Retention for existing customer with upsell and cross selling Educate and explain policy benefits, renewal process, and importance of continuous coverageEnsure customer satisfaction by resolving renewal-related queriesFollow-up with customers who are due for renewalAchieve monthly renewal targets assigned by the departmentMaintain proper records of calls and customer interactions in the system📌 Job HighlightsSalary: ₹15,000 – ₹25,000 + IncentivesDay shift (No field sales)Office-based role with professional work culture📍 Location: Andheri East, Mumbai✅ Eligibility:Minimum HSC / Graduate preferredGood communication skills in Hindi, English & regional languagesPrior experience in renewal/retention/customer calling will be an advantageFreshers are welcome🚀 Why Join Us?Be a part of India’s leading health insurance company and grow your career with stability + incentives.📞 Contact: DILIP MARU-8898000889