Posted:1 week ago|
Platform:
Remote
About Birlasoft:
Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities.
Additional
Installed, modified, and made minor repairs to computer hardware and software systems.
Understood VPN configuration and mobile device security protocols to ensure data protection.
Fielded support calls, chat, email, and other communication from users with inquiries regarding software programming, connectivity, Password Resets, Outlook issue, printing, and similar concerns.
Consulted with users to determine steps and procedures taken to identify and resolve the problem.
Managed user accounts, groups, and permissions within Active Directory to ensure secure access and efficient operations.
Performed on-site IT support tasks like hardware repairs, equipment installation, and cabling Applied knowledge of computer software, hardware, and procedures to solve problems.
++ Sound Knowledge of AD, O365, MS-Office, Software hardware Installation, basic Network Support.
Strong technical Background with Excellent Communication Skills.
BirlaSoft
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