Relationship Manager (Telesales)

To work as part of the team engaged in loan processing of applications received through channel partners. • Own and manage end to end loan origination process from sourcing to disbursal. • Understand client requirements, gather relevant information, and process the application. Keep client experience paramount. Be prompt in connecting with the customer, be responsive during the processing of a case. • Appraisal of loan application on various parameters. Ensure quality of business i.e. all credit parameters to be met while loan processing. • Work within the laid down framework and ensure 100% compliance. Coordinate with documentation executives for relevant documentation and acknowledgement. • The role involves regular coordination with Credit Risk, Quality check and Operations team in the journey of loan application from sourcing to disbursal. • Calling the customer and letting them understand the loan procedure from lead to disbursal • Timely completion of tasks assigned for the day. • Meet the TAT benchmarks on loan processing. • Be an advisor to the client.