Relationship Intern

As a Relationship Intern at Xplor Rides Pvt Ltd, you will have the opportunity to work closely with our Customer Relationship Specialist in our Kochi/Alappuzha office. Your responsibilities will include supporting the onboarding of new customers, monitoring customer usage of our Ticketing Machine, recording customer queries and complaints, maintaining call logs and CRM updates, collecting feedback, and assisting in improving the customer experience based on insights. To excel in this role, you should possess strong communication and follow-up skills, have a proactive and customer-focused attitude, basic computer knowledge (CRM usage is a plus), the ability to handle field and phone interactions effectively, and be fluent in Malayalam with proficiency in English being an advantage. Final-year students or recent graduates are encouraged to apply. This full-time internship will provide you with hands-on experience in the growing mobility-tech sector, an opportunity to learn real-world customer success practices, close mentorship from senior customer relationship professionals, a certificate of internship, and the potential for a full-time placement. Additionally, a stipend will be provided based on your performance and contribution.,