Job Title: Medical counselor We are seeking a dedicated Tele caller to join our healthcare team. The primary responsibility of this role is to follow up with doctors and patients regarding appointments, treatments, and medical instructions. The ideal candidate will have excellent communication skills, a patient-centric approach, and the ability to handle sensitive medical information with confidentiality and professionalism. Tele calling of leads – · Conduct outbound calls to potential leads. · Introduce company products/services and explain their benefits. · Qualify leads based on predefined criteria. Medical Counselling – · Conduct telephonic counseling sessions with patients and their families. · Counselling at the Hospital and Doctor’s clinic. · Provide emotional support and guidance to patients coping with medical conditions or treatments. · Offer information about available healthcare resources and support services. Collaboration: · Initiate and maintain communication channels with healthcare professionals, including physicians, nurses, and allied health providers. · Facilitate collaborative efforts between healthcare professionals to ensure optimal patient care. · Coordination with the operation team at the time of biopsy and implant. Appointment – · Check when doctors are available based on their schedules. · Meeting with the doctors for product awareness. · Ensure the appointment slots offered match both the patient's preferences and the doctor's availability. · Confirm appointment details, including date, time, doctor's name, and location (if applicable), with the patient. Follow up – · Call patients after their appointments to talk about how it went, their treatment plans, and upcoming visits. · Listen to any questions or worries patients have and provide answers or help as needed. · Pass on important details to the right medical staff if needed. · Send appointment reminders to patients a few days before the scheduled appointment to reduce no-shows. Reminders can be sent via email, SMS, or automated phone calls. Reports and data collection – · Maintain accurate and comprehensive patient records, including personal information, medical history, and counseling sessions. · Keep track of appointments scheduled, rescheduled, or canceled by patients. · Make sure patient records are updated with what was discussed during the follow-up calls and any changes to their treatment plans. Show more Show less
Company Description Regrow Biosciences Pvt Ltd is a leading biotech company in India, specializing in regenerative medicine and stem cell-based tissue and organ development. The company's vision is to become the world's largest stem cell-based tissue and organ development factory. Regrow has established Biocell™, a premium cord blood stem cell bank, with the support of over 47,000 parents. The company's mission is to improve human healthcare through innovative regenerative medicine solutions. Role Description This is a full-time Human Resources Intern role located in Pune. The intern will be responsible for assisting with HR management, policies, employee benefits, and personnel management on-site at Regrow Biosciences. The role will involve day-to-day tasks related to supporting the HR team and gaining hands-on experience in the field of human resources. Qualifications Human Resources (HR) and HR Management skills Knowledge of HR policies and procedures Understanding of employee benefits and personnel management Strong communication and interpersonal skills Ability to work effectively in a team environment Attention to detail and strong organizational skills Currently pursuing a degree in Human Resources or related field Previous HR internship experience is a plus Show more Show less
Job Summary: We are looking for a detail-oriented and proactive HR Associate to support our HR department in various administrative and operational functions. The ideal candidate should have excellent organizational skills, good interpersonal abilities, and a strong understanding of HR processes. Key Responsibilities: Assist in recruitment activities including posting job openings, screening resumes, scheduling interviews, and coordinating with candidates. Maintain and update employee records and HR databases with accuracy and confidentiality. Support the onboarding and offboarding process of employees. Assist in payroll preparation by providing relevant employee information (e.g., leaves, attendance, bonuses). Handle employee queries regarding HR policies, benefits, and procedures. Help in organizing employee engagement activities and internal events. Ensure compliance with labor laws and internal HR policies. Assist in performance management procedures. Prepare reports and presentations on HR metrics as needed. Requirements: Bachelor’s degree in human resources, Business Administration, or related field. 1-2 years of experience in an HR role preferred (fresher with internship experience can also apply). Basic knowledge of labor legislation and HR functions. Proficient in MS Office (Word, Excel, PowerPoint). Familiarity with HRIS or HRMS systems is an added advantage. Strong communication, interpersonal, and organizational skills. Ability to handle sensitive and confidential information. Show more Show less
You will be working as a full-time on-site Medical Device Sales Representative at Regrow Biosciences Pvt Ltd, a pioneering biotech company in Pune, India, specializing in regenerative medicine and stem cell-based products. Your primary responsibility will be promoting and selling medical devices, particularly in the field of regenerative medicine, with a focus on orthopedics. You will collaborate closely with physicians in operating rooms to showcase and market the company's cutting-edge products. To excel in this role, you should possess strong medical sales and sales skills, along with prior experience in Orthopedics and Operating Room settings. A solid understanding of regenerative medicine and its applications in the medical field is crucial. Your success will also depend on your exceptional interpersonal and communication skills, enabling you to foster robust relationships with healthcare professionals. Additionally, holding a Bachelor's degree in a relevant field such as Science, Biology, or Healthcare will be advantageous for this position. Join Regrow Biosciences in their mission to enhance human healthcare through innovative solutions and be part of a dynamic team that is revolutionizing the landscape of regenerative medicine.,
You will be joining Regrow Biosciences Pvt Ltd, a leading biotech company based in Pune, India, with a focus on regenerative medicine and stem cell-based products. Our commitment is to enhance human healthcare through cutting-edge solutions, exemplified by our premium cord blood stem cell bank, Biocell. Recognized by esteemed regulatory bodies such as USFDA and EMA, we are proud of our technological expertise in the realm of cell therapy. As a Medical Device Sales Representative in this full-time on-site position at Regrow Biosciences, you will play a pivotal role in promoting and marketing medical devices within the field of regenerative medicine, specifically in orthopedics. Your responsibilities will include collaborating closely with physicians in surgical settings to showcase and facilitate the sale of our innovative product line. The ideal candidate for this role should possess a strong background in medical sales and sales techniques, with prior experience in Orthopedics and Operating Room environments. A solid understanding of regenerative medicine practices is essential, coupled with exceptional interpersonal and communication abilities. Building and nurturing relationships with healthcare professionals will be a key aspect of this role. If you hold a Bachelor's degree in a relevant field such as Science, Biology, or Healthcare, and meet the above qualifications, we encourage you to apply and be a part of our dynamic team at Regrow Biosciences.,
You are a detail-oriented and proactive HR Associate who will be responsible for supporting the HR department in various administrative and operational functions. Your role will involve assisting in recruitment activities, maintaining employee records, supporting onboarding and offboarding processes, handling employee queries, organizing employee engagement activities, ensuring compliance with labor laws and internal HR policies, assisting in performance management procedures, and preparing reports and presentations on HR metrics. To be successful in this role, you should have a Bachelor's degree in human resources, Business Administration, or a related field. While 1-2 years of experience in an HR role is preferred, freshers with internship experience can also apply. You are expected to have basic knowledge of labor legislation and HR functions, proficiency in MS Office (Word, Excel, PowerPoint), familiarity with HRIS or HRMS systems (an added advantage), strong communication, interpersonal, and organizational skills, and the ability to handle sensitive and confidential information.,
As a Medical Counselor, you will be an integral part of our healthcare team, responsible for telecalling, medical counseling, collaboration with healthcare professionals, appointment scheduling, patient follow-up, and reports/data collection. Your role will require exceptional communication skills, a patient-centric approach, and the ability to handle sensitive medical information with confidentiality and professionalism. Your primary responsibilities will include conducting outbound calls to potential leads, introducing company products/services, and qualifying leads based on predefined criteria. Additionally, you will conduct telephonic counseling sessions with patients and their families, providing emotional support, guidance, and information about available healthcare resources and support services. Collaboration is key in this role, as you will be required to initiate and maintain communication channels with healthcare professionals, facilitate collaborative efforts, and coordinate with the operation team for biopsy and implant procedures. You will also be responsible for scheduling appointments based on doctors" availability, ensuring alignment with patient preferences, and confirming appointment details with patients. Following up with patients after their appointments is crucial, where you will discuss their treatment plans, address any questions or concerns, and pass on important details to the medical staff if necessary. Sending appointment reminders to patients to reduce no-shows will also be part of your responsibilities. Maintaining accurate and comprehensive patient records, tracking appointments, and updating patient records with follow-up call details and treatment plan changes are essential to ensure seamless patient care and support. Your role as a Medical Counselor is vital in providing personalized care and support to patients, contributing to their overall well-being and treatment experience.,
As a Quality Control Testing Technician in a Cell Therapy Lab, your primary responsibility is to ensure the quality and safety of cell therapy products through rigorous testing and analysis. You will work in a highly regulated environment, adhering to Good Manufacturing Practices (GMP) and Good Laboratory Practices (GLP) to support the development and production of cell-based therapies. This role requires a strong attention to detail, analytical skills, and the ability to work collaboratively with cross-functional teams. You will execute a variety of tests to assess the quality, purity, and potency of cell therapy products, including but not limited to viability assays, sterility testing, endotoxin testing, and identity testing. Operate and maintain specialized laboratory equipment and instruments used in cell therapy testing, such as flow cytometers, PCR machines, and automated cell counters. Maintain accurate and detailed records of all testing activities, ensuring compliance with regulatory requirements. Document deviations, investigations, and corrective actions as necessary. You are expected to stay current with industry regulations and standards related to cell therapy and ensure all testing activities align with applicable GMP, GLP, and other regulatory requirements. Participate in the validation and optimization of testing methods, ensuring that methods are robust, accurate, and reproducible. Work closely with Research and Development teams to transfer validated methods into routine quality control testing and collaborate with Production teams to troubleshoot and resolve any issues related to product quality. Conduct environmental monitoring to ensure the cleanliness and sterility of the laboratory environment. Analyze test results and prepare detailed reports for review by senior management. Communicate any deviations or trends that may impact product quality. Participate in continuous improvement initiatives to enhance laboratory processes and procedures, providing input on improving efficiency and reducing testing turnaround times. Train and mentor junior staff members on laboratory techniques, safety protocols, and quality control procedures. Qualifications required for this role include a postgraduate or masters degree in Life Sciences/Biochemistry/Microbiology. Previous experience in a quality control or analytical testing role within the biopharmaceutical or cell therapy industry will be of added value but not compulsory. A strong understanding of GMP, GLP, and other regulatory requirements, excellent communication and teamwork skills, attention to detail, and a commitment to quality are essential for this position. This job description is a general outline of the responsibilities and qualifications typically associated with the position of a Quality Control Testing Technician in a Cell Therapy Lab. Specific duties and qualifications may vary depending on the organization and the stage of development and production of cell therapy products.,