Regional Service Technician - Textile Machinery (India)

As a Regional Service Technician for Textile Machinery at Santoni, a global leader in innovative textile machinery solutions, you will play a crucial role in driving the strategic expansion of our company in the Indian market. Your primary responsibility will involve internal coordination and communication by effectively relaying technical details with the headquarters. Additionally, you will provide technical support to agents through various channels such as telephone, E-mail, customer management system, or online maintenance services for end users. Another key aspect of your role will be managing spare parts by updating and repairing technical documents, including service reports, parts codes, and quality improvement technical documents. You will also be required to coordinate with other related departments to provide solutions and proactive actions. Furthermore, you will be responsible for managing software and systems, sharing maintenance experience in the customer management information system, and supporting partners in delivering services to end users. Your role will also involve the collection, analysis, and reporting of quality information to ensure efficient operations. To qualify for this position, you should hold a Bachelor's degree in Mechanical Engineering, Textile Technology, or Business, and have a minimum of 10 years of experience focused on textile machinery, such as weaving, spinning, knitting, or finishing equipment. Your technical skills should include a deep understanding of textile manufacturing processes and machinery. A results-driven, entrepreneurial mindset adaptable to fast-paced markets will be essential for success in this role. If you are a passionate and experienced professional with a thorough understanding of the Indian textile machinery market and a drive to succeed, we encourage you to submit your resume and a cover letter highlighting your relevant experience and achievements to HR@santoni.cn. Join us at Santoni and be a part of our mission to empower the textile industry with cutting-edge technology, reliability, and comprehensive after-sales support.,