Regional Manager - Caf Operations

Role Overview: Cafee Udupi Ruchi, a leading Quick Service Restaurant (QSR) specializing in South Indian vegetarian cuisine, is seeking a dynamic individual to join their team as a Operations Manager. As the Operations Manager, you will play a crucial role in driving business growth, overseeing operations, leading teams, and ensuring financial performance across all company-operated cafes. Key Responsibilities: - Collaborate with the Business Development team to support the on-boarding of new franchisees and expansion of outlets as per the company's business plan. - Liaise with real estate teams to evaluate and secure suitable locations for new outlets. - Assist in planning and executing projects and new cafe launches, including site setup, equipment installation, and staff training. - Oversee and ensure smooth operation of all company-operated cafes within the FOCO and COCO model. - Implement and enforce standard operating procedures (SOPs) to maintain consistency in service, food quality, and customer satisfaction. - Conduct regular audits to ensure compliance with operational standards, food safety regulations, and health guidelines. - Lead, coach, and develop cafe management teams to ensure operational excellence. - Work with the training department to ensure staff across all outlets are properly trained and adhere to company standards. - Manage recruitment, retention, and development of staff at all operational levels. - Manage the P&L for all company-operated cafes, ensuring financial goals are met and operational costs are controlled. - Work on strategies to improve revenue, profitability, and customer satisfaction across all cafes. - Regularly review outlet performance reports, analyzing sales trends, cost efficiency, and customer feedback. Qualifications: - Minimum 10 years of experience in the QSR sector, with a strong focus on operations management. - Bachelor's degree in Hospitality Management and Business Administration or a related field. Skills: - Proven leadership in managing multi-location QSR operations. - Excellent team management and interpersonal skills. - Financial acumen with experience managing budgets, P&L, and cost controls. - Ability to work collaboratively with business development teams. Benefits: - Competitive salary based on experience. - Opportunities for professional growth and development.,