Regional Key Account Executive - Logistics

As a Regional Key Account Executive, you will be responsible for managing and growing key logistics and transportation accounts in your region. Your primary focus will be on ensuring customer success, retention, upselling, and maintaining strong relationships with large clients and fleet owners. Collaboration with operations, product, and support teams will be essential to deliver exceptional service and drive positive business outcomes. Your main responsibilities will include managing key B2B accounts such as transporters, brokers, and fleet owners within your assigned region. You will drive client onboarding, retention, and revenue growth through effective relationship building and account management. Collaboration with operations and tech teams will be crucial to ensure smooth truck placements, trip execution, and compliance with service level agreements. You will also be tasked with promoting platform tools like GPS, FASTag, and fuel cards, and driving their adoption through CRM systems like Zoho or Salesforce. Identifying upsell and cross-sell opportunities, as well as improving account performance through regular reviews and feedback, will be key aspects of your role. Additionally, maintaining high service standards, addressing client queries, and providing valuable insights for platform enhancement will be essential to ensure customer satisfaction and platform success. To qualify for this position, you should have a Bachelor's degree in Business, Logistics, Supply Chain, or a related field. A minimum of 2-5 years of experience in key account management, logistics sales, or B2B client servicing is required. Experience with logistics tech platforms or freight brokerage companies would be advantageous. Key skills for success in this role include proficiency in logistics, upselling, and managing key accounts efficiently.,