Regional Head (Fitness Industry)

You will be responsible for overseeing the operations of 5 to 6 gym centers in Gurgaon, focusing on P&L, Sales, Operations, Team Management, and overall Growth. Your key responsibilities will include: - Operational Oversight: - Ensure smooth day-to-day operations in all assigned clubs. - Conduct regular audits and club visits to assess cleanliness, equipment maintenance, team performance, and member experience. - Team Leadership & Performance Management: - Lead, coach, and mentor Club Managers, Fitness Managers, and key staff members. - Sales & Revenue Management: - Establish and review monthly/quarterly targets for membership sales, personal training (PT) sales, and renewals. - Support club-level teams in marketing efforts, lead generation, and conversion tracking. - Fitness Program Development: - Supervise the implementation of general training and personal training programs in all clubs. - Monitor PT session targets and manage incentive structures in collaboration with Club and Fitness Managers. - Member Experience & Retention: - Monitor member satisfaction, feedback, and complaints to enhance member experience and retention. - Financial & Administrative Management: - Manage club budgets, operating expenses, and ensure cost control while maintaining service quality. Key Performance Indicators (KPIs) to Track: - Monthly membership and PT revenue vs. targets - Club-level audit scores and compliance - Staff retention and performance evaluation scores - Member retention and satisfaction (renewal rate, NPS) - Operational efficiency (expense management, downtime, etc.) Qualifications Required: - Minimum 15 years of relevant experience in the Fitness Industry The company is a global 24/7 co-ed gym franchise with a focus on a "small box" gym concept, high-quality equipment, and a supportive environment. Headquartered in New Delhi since 2001, the company operates over 5,000 locations in more than 40 countries. Job Type: Full-time Benefits: - Cell phone reimbursement Experience: - Sales in Fitness Industry: 10 years (Required) Work Location: In person,