Regional Debt Manager - Retail MFB - Collections

Job Description As a Regional Debt Manager, your role will involve overseeing the debt collection operations within a specific region. You will be responsible for managing a team of debt collection agents and ensuring timely collection of outstanding debts from customers. Your primary focus will be on developing strategies to improve debt collection efficiency and minimize bad debt losses. Key Responsibilities - Manage a team of debt collection agents and provide guidance and support to ensure targets are met - Develop and implement strategies to optimize the debt collection process - Monitor and analyze debt collection performance metrics to identify areas for improvement - Work closely with internal departments to resolve customer disputes and escalations - Prepare regular reports on debt collection activities and present findings to senior management Qualifications Required - Bachelor's degree in Finance, Business Administration, or related field - Proven experience in debt collection, with a minimum of 5 years in a managerial role - Strong leadership and communication skills - Ability to analyze data and identify trends - Proficiency in MS Office and debt collection software Additional Company Details The company is a leading financial services firm with a strong reputation for excellence in debt management. They offer a dynamic work environment with opportunities for growth and advancement.,