As a Car Rental Reservation Executive, you will be responsible for managing and coordinating car rental reservations for customers. You will serve as the primary point of contact for customers, assisting them with their rental needs, providing information, and ensuring a seamless reservation process. Your main goal will be to provide exceptional customer service and ensure customer satisfaction. Responsibilities: Reservation Management: Receive reservation inquiries via phone, email, or in-person and enter the details accurately into the reservation system. Check vehicle availability, terms and conditions to provide accurate information to customers. Assist customers in selecting appropriate vehicles based on their requirements and preferences. Manage reservations, including modifications, cancellations, and extensions, while adhering to company policies. Customer Service: Provide excellent customer service by addressing customer inquiries, concerns, and complaints promptly and professionally. Resolve any issues or disputes related to reservations in a fair and efficient manner. Upsell and cross-sell products and services to maximize revenue opportunities. Documentation and Reporting: Maintain accurate and up-to-date records of reservations, customer Data in the reservation system. Generate daily, weekly, and monthly reports on reservation activities, and customer feedback. Collaboration: Collaborate with other departments, such as operations, maintenance, and billing, to ensure smooth operations and resolve any issues affecting reservations. Communicate and coordinate with external partners, such as travel agencies or corporate clients, to facilitate their reservation requirements. Requirements: Bachelor's degree, same industry agents are preferred. Excellent communication English, Hindi and local language. Strong problem-solving abilities and the ability to handle difficult situations with professionalism. Attention to detail and accuracy in data entry and reservation management. Familiarity with reservation systems and strong computer skills with minimum 3-4 years’ experience in the same industry Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously. Flexibility to work shifts, including weekends and holidays, as car rental services may operate 24/7. Only Male candidates preferred. Job Type: Full-time Pay: ₹11,455.75 - ₹30,888.38 per month Work Location: In person Speak with the employer +91 6360232405
Role Description : This is a full-time on-site Billing Executive role located in Bengaluru. The Billing Executive will oversee the billing processes, manage invoicing, maintain financial records, and collaborate with other departments to ensure accurate billing. The individual will also analyze billing data, handle client communications, and contribute to financial reporting and audits. Qualifications: Bachelor's degree in Accounting, Finance, or a related field. Minimum of 1-2 years of experience in billing, accounts payable, or related role, preferably in the car rental or transportation industry. Strong understanding of billing procedures and financial processes. Excellent attention to detail and accuracy. Proficiency in accounting software and Microsoft Excel. Excellent communication and interpersonal skills. Experience with vendor management. Responsibilities: Trip Sheet KM & Hours Tracking: Collect and verify trip sheets, Track and verify kilometers and hours traveled by vendor vehicles and drivers using trip sheets and tracking systems. Identify and address any anomalies or discrepancies in trip records. Maintain accurate records of trip data for billing and reporting purposes. Client Billing: Generate and process accurate and timely invoices for corporate clients. Ensure invoices reflect agreed-upon rates and service terms. Address client billing inquiries and resolve any discrepancies. Maintain accurate client billing records. Job Type: Full-time Pay: ₹10,553.22 - ₹35,040.02 per month Work Location: In person
1. Real-Time Vehicle Tracking Monitor the exact location of vehicles using GPS/GPRS. Track route history and movement patterns. Set up geo-fencing alerts (entry/exit from specific zones). 2. Vehicle Health Monitoring Monitor engine diagnostics (e.g., fuel level, battery status, coolant temp) & AC issues. Record mileage and service intervals. 3. Security & Theft Prevention & support during emergency Alert for unauthorized movement or tampering. Integration with law enforcement for recovery assistance. 4. Data Reporting & Analytics Generate reports on fuel usage, idling time, driving behavior, etc. Analyze route efficiency and delivery timelines. 5. Driver Behavior Monitoring Track speed, harsh braking, rapid acceleration, and cornering. Encourage safe and efficient driving habits. Help in driver training and performance reviews. 6. Fleet Management Support Help in scheduling and dispatching vehicles. Monitor utilization and reduce idle or unauthorized usage. Assist in reducing operational costs and increasing efficiency. Job Type: Full-time Pay: ₹10,553.22 - ₹35,040.02 per month Work Location: In person
Job Description: Operation Executive As a Car Rental Operation Executive, your primary responsibility will be to efficiently manage the allocation and tracking of vehicles. You will play a crucial role in ensuring the smooth functioning of the car rental operations and delivering exceptional customer service. Your tasks will include coordinating vehicle assignments, tracking vehicle availability, monitoring vehicle status, and managing vehicle equal duties and chauffeur’s sustainability. Key Responsibilities: 1. Vehicle Allocation: Allocate vehicles to customers based on their requirements, ensuring accuracy and timeliness. Coordinate with the chauffeur’s and customers to fulfill requirements and ensure the vehicle occupancy in a day. 2. Vehicle Tracking: Monitor the location, status, and availability of vehicles using tracking systems or software. Ensure that the tracking systems are properly maintained and updated. Respond promptly to any issues or discrepancies from the client related to vehicle tracking. 3. Fleet Management: Collaborate with the fleet team to ensure optimal utilization of vehicles. Coordinate with the fleet team to ensure the vehicles are in good working condition. Communicate with the team regarding vehicle availability and any operational challenges. 4. Customer Service: Provide excellent customer service by promptly addressing customer inquiries, concerns, and requests related to vehicle allocation and tracking. Assist customers in understanding the process, vehicle features, and any other relevant information. 5. Documentation and Reporting: Maintain accurate records of vehicle assignments, returns, and availability. Prepare regular reports on vehicle utilization, tracking accuracy, and any operational issues. Assist in analyzing data to identify areas for improvement and implement effective strategies. 6. Quality Assurance: Ensure adherence to company policies, procedures, and quality standards. Conduct regular audits to identify any discrepancies or non-compliance issues. Implement corrective actions to improve operational efficiency and service quality. Training and Development: Assist in training new staff members on vehicle allocation processes, tracking systems, and customer service standards. Stay updated with industry trends and technological advancements related to car rental operations. Requirements: Bachelor's degree, same industry agents are preferred. Proven experience in car rental operations or a similar role. Strong organizational and multitasking skills with attention to detail. Proficiency in using vehicle tracking systems and software. Excellent communication and interpersonal skills. Customer-focused mindset with the ability to handle customer inquiries and resolve issues effectively. Familiarity with logistics and fleet management principles. Ability to work under pressure and meet tight deadlines. Proficiency in using MS Office applications (Word, Excel, PowerPoint). Flexibility to work shifts, including weekends and holidays, as car rental services may operate 24/7. Only Male candidates preferred. Note: This job description provides a general overview of the responsibilities and requirements for the role of Car Rental Operation Executive. Actual job duties may vary depending on the specific company and operational setup. Job Type: Full-time Pay: ₹11,455.75 - ₹30,888.38 per month Work Location: In person
Role Overview The Client Travel Desk Executive will serve as the on-site representative, ensuring smooth execution of daily car rental operations at the client’s location. This position requires exceptional interpersonal skills, operational efficiency, and a proactive approach to delivering superior client service. Key Responsibilities 1. Client Site Representation Act as the primary point of contact at the client location. Build and nurture strong relationships with client stakeholders to ensure seamless communication. 2. Daily Operations Management Manage reservations and allocate vehicles as per requirements. Track and monitor vehicle movements to ensure timely reporting and delivery. Coordinate effectively with: a) Client admin teams b) backend operations team c) Pan-India network d) External vendors and partners 3. Escalation Management Address operational issues and client escalations promptly. Ensure proper documentation and closure of all escalations with timely follow-up. 4. Business Support & Growth Assist in ongoing business operations and explore opportunities to enhance service offerings. Maintain high standards of service quality to ensure client satisfaction. 5. Reporting & Payment Coordination Prepare and submit accurate MIS (Management Information System) reports regularly. Follow up on pending client payments and ensure timely collections. Skills & Qualifications Strong communication, interpersonal, and coordination skills. Prior experience in travel desk operations or car rental industry preferred. Ability to manage multiple stakeholders and external vendors efficiently. Proficiency in MS Excel and other reporting tools. Problem-solving mindset with a customer-first approach. Willingness to work with flexible timelines and dynamic requirements. Job Type: Permanent Pay: ₹10,692.93 - ₹29,648.83 per month Work Location: In person