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Microfinance - National Collections Head (Small Finance Bank), Mumbai Wikilabs India

15 - 24 years

70 - 90 Lacs

Navi Mumbai

Work from Office

KEY DUTIES & RESPONSIBILITIES OF THE ROLE Managing end to end collections for the unsecured and secured lending business. Deep understanding of microfinance collections , consumer lending, and risk management. Building a robust collection team both in-house and BC workforce . Responsible for the development, monitoring and implementation of Loans Collections strategies. Identify and pursue opportunities that enhance the collectability of financial return. Setting up fraud management and operations practices to reduce delinquency ratios . Ability to come up with data driven insights and interventions. Defining performance driven incentive culture. Implementation of technology-enabled collection practices and new age solutions. Audit, review & document Collections policies, strategies & practices. Publish key management information and collection scorecards on a regular basis to support business direction. Work closely with Business, Legal , Compliance and Other Support functions in order to ensure best practices within the organization. Ensuring compliance with statutory and regulatory requirements under different acts set by Reserve bank of India. MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Strong analytical, negotiation, and communication skills. Familiarity with data analytics, automation, and digital tools for collections. Excellent team leadership Strategy Development Portfolio Management Process Improvement Ensure Compliance Data Analysis & Problem-solving abilities. Stakeholder Management Ability to work effectively in a fast-paced and challenging environment. COMPETENCY & SKILLS REQUIRED Result Orientation Business Acumen Ability to deliver in high pressure Team Management Good Networking with Local Authorities

Posted 1 month ago

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