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3.0 - 7.0 years
2 - 5 Lacs
Visakhapatnam
Work from Office
Role & responsibilities We are looking for an experienced and results-driven Collections Manager to lead collections for unsecured personal loans and business loans . The ideal candidate will have hands-on experience in managing both in-house teams and external collection agencies/vendors . This role requires strong leadership, compliance awareness, and the ability to drive recovery performance while maintaining a customer-centric approach. Key Responsibilities: Lead and manage end-to-end collections for unsecured personal and business loan portfolios. Develop, implement, and monitor collection strategies to reduce delinquency and improve recovery rates. Manage a team of in-house collection officers and ensure daily, weekly, and monthly performance targets are met. Oversee and coordinate with third-party collection vendors/agencies across multiple geographies. Monitor vendor performance, ensure adherence to SLAs, and take corrective action where necessary. Ensure collections processes are compliant with regulatory and company standards, including fair practices and data privacy norms. Analyze portfolio performance, bucket-wise delinquency trends, and suggest process improvements. Collaborate with credit, legal, and operations teams to resolve disputes, handle escalations, and pursue legal recovery when required. Provide MIS reports and dashboards to senior leadership with insights and recommendations. Train and motivate team members to maintain high standards of collection efficiency and customer interaction. Qualifications and Skills: Bachelors degree in Finance, Business, or a related field. MBA or equivalent preferred. 48 years of experience in retail loan collections, with at least 23 years in managing unsecured loans. Proven experience in managing both in-house collection teams and external vendors. Strong knowledge of collections strategy, skip tracing, and legal recovery processes. Preferred candidate profile
Posted 2 weeks ago
3.0 - 7.0 years
2 - 5 Lacs
Bengaluru
Work from Office
About the role: As a Relationship Manager at Leap Scholar, your role is crucial in driving conversions within our lead pipeline through both voice and non-voice processes. You will collaborate closely with counsellors to facilitate the application and visa processing for students. Your responsibilities include maintaining continuous engagement with students, conducting follow-ups, gathering feedback, clearing doubts, and acting as a bridge between counsellors and students. The charter for this role will include: Student Onboarding: Engage with prospective students and guide them through the Leap Scholar learning journey and provide a detailed explanation of the features available in our portal and app. Referral Marketing: Educate and encourage students about the benefits of referring Leap Scholar to others. Customer Success: They would manage learner relationships and ensure their satisfaction. Escalation Management: Address and close tickets raised by students within defined turnaround times. Deferral Policy: Manage deferral requests as an alternative to refunds. Payment Collection: Ensure timely collection of 2nd and 3rd instalment payments from students who have missed their due dates Ideal Persona: Bachelor's degree or equivalent. Excellent communication and interpersonal skills. Must have prior experience in sales and marketing. Strong customer service orientation. Ability to handle and resolve customer queries effectively. Problem-solving skills for escalation management. Proficiency in handling payment collection processes. Working Days: 6 days working (Monday/Tuesday rotational week-off) Working Hours: 1pm - 10pm
Posted 2 weeks ago
15.0 - 20.0 years
4 - 8 Lacs
Chennai
Work from Office
Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP Basis Administration Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code across multiple clients. Your day will involve collaborating with team members to perform maintenance and enhancements, ensuring that the applications function optimally and meet client needs. You will also be responsible for developing new features and functionalities, contributing to the overall success of the projects you are involved in, and ensuring high-quality deliverables through rigorous testing and validation processes. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to gather requirements and provide technical insights.- Document processes and solutions to enhance team knowledge and efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system performance tuning and optimization.- Experience with SAP system installations and upgrades.- Familiarity with database management and backup strategies.- Knowledge of SAP security and user administration. Additional Information:- The candidate should have minimum 2 years of experience in SAP Basis Administration.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
15.0 - 20.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Project Role : Database Administrator Project Role Description : Design, implement and maintain databases. Install database management systems (DMBS). Develop procedures for day-to-day maintenance and problem resolution. Must have skills : Microsoft SQL Server Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Database Administrator, you will be responsible for administering, developing, testing, and demonstrating databases. A typical day involves collaborating with various teams to design, implement, and maintain new databases, ensuring effective backup and recovery processes, and managing configuration settings. You will also install database management systems and contribute to the refinement of procedures and documentation for problem resolution and daily maintenance tasks, ensuring optimal database performance and reliability. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for team members to enhance their database management skills.- Monitor database performance and implement necessary optimizations to improve efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft SQL Server Administration.- Strong understanding of database design principles and best practices.- Experience with backup and recovery strategies for database systems.- Familiarity with performance tuning and optimization techniques.- Knowledge of security protocols and compliance standards related to database management. Additional Information:- The candidate should have minimum 5 years of experience in Microsoft SQL Server Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
1.0 - 5.0 years
1 - 6 Lacs
Kota, Jaipur, Alwar
Work from Office
Law graduate with 1-5yrs exp. in Arbitration, Sec 138, 9/17 Skilled in debt recovery, foreclosure, asset seizure & drafting legal notice Strong liasoning with government departments. Proficient in negotiation, settlement& field recovery coordination.
Posted 2 weeks ago
5.0 - 10.0 years
3 - 5 Lacs
Kolkata, Muzaffarpur, Purnia
Work from Office
Handling Field collection Commercial vehicle/passenger car for banking/NBFC sector in NPA/Recovery pool. Handling a team of 5to 10 collection executives. Having Knowledge of excel/MIS/MS office experience 4-5years as supervisor Cont -Gauri 8591421009 Perks and benefits Attractive Incentives
Posted 2 weeks ago
4.0 - 10.0 years
5 - 8 Lacs
Mumbai, Vijayawada, Vadodara
Work from Office
Roles and Responsibilities : Manage a team responsible for debt recovery through various channels, including phone calls, emails, and visits to customers. Develop and implement effective strategies for improving collection rates and reducing delinquencies. Analyze data to identify trends and areas for improvement in the collections process. Collaborate with other departments to resolve customer complaints and improve overall customer satisfaction. Job Requirements : 4-10 years of experience in collections or related field (e.g. finance, banking). Strong knowledge of debt recovery processes, laws, and regulations. Excellent writing skills for creating clear and concise communication with customers. Ability to analyze complex financial data to inform decision-making.
Posted 2 weeks ago
2.0 - 7.0 years
1 - 2 Lacs
Jagdalpur
Work from Office
Role & responsibilities : Taking care of collection and recovery in Consumer Durable portfolio. Handling individual Collection portfolio. Updating visit trails and money collection details on Mobile App. 100% visit on all cases and tracking asset utilization and availability. Managing daily and weekly targets as to facilitate the monthly targets. Ensuring adherence to processes, compliance and audit related activities. No delay in deposition. Key Responsibilities : Responsible for collection efficiency on timely manner. Responsible for Effective Cost Management. Understanding & Managing Healthy Portfolio. Mandatory Skills : Graduate 3 - 4 yrs experience in consumer durable Good communication and pleasing personality. High level of Self Drive/Enthusiasm.
Posted 2 weeks ago
0.0 - 5.0 years
2 - 2 Lacs
Manamelkudi, Vilathikulam, Ramanathapuram
Work from Office
Age: 20 to 30 yr - Preferences Role & responsibilities Collection of over dues from the delinquent customers for the assigned portfolio, prioritizing collections as per the pendency and bucketing list received Follow up with customers for over due account settlement with special emphasis on collection of multiple EMIs for bringing the account to regular Serving notices and assisting in closure of the cases Preferred candidate profile Qualification: 12th, Diploma, Graduation Age: 20 to 33 yr - Preferences Male candidates with Two wheelers, Driving license & Smart phone will be preferred. Interested candidate send resume to WhatsApp No 9611483830 or mail to ageo@ltfs.com
Posted 2 weeks ago
0.0 - 5.0 years
2 - 2 Lacs
Madurai, Manamelkudi, Kamuthi
Work from Office
Age: 20 to 30 yr - Preferences Role & responsibilities Collection of over dues from the delinquent customers for the assigned portfolio, prioritizing collections as per the pendency and bucketing list received Follow up with customers for over due account settlement with special emphasis on collection of multiple EMIs for bringing the account to regular Serving notices and assisting in closure of the cases Preferred candidate profile Qualification: 12th, Diploma, Graduation Age: 20 to 33 yr - Preferences Male candidates with Two wheelers, Driving license & Smart phone will be preferred. Interested candidate send resume to WhatsApp No 9611483830 or mail to ageo@ltfs.com
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
satna, madhya pradesh
On-site
The job role involves being responsible for bucket collection and recovery on loss on sale in the commercial vehicle portfolio. You will be managing a team of collection associates, ensuring adequate manpower for portfolio coverage meeting CAPE norms, and maintaining 100% mobile app usage with quality feedback/trails updated. Your specific focus will be on nonstarters and revenue collection, identifying deployment of assets, and meeting with delinquent customers. Initiating legal actions for critical cases and ensuring repossession of assets is done in compliance with standard operating processes are also part of your responsibilities. You must ensure no delay in the deposition of money. Key responsibilities include achieving collection efficiency in a timely manner to deliver targeted performance, effective cost management, and understanding and managing a healthy portfolio.,
Posted 2 weeks ago
3.0 - 8.0 years
3 - 6 Lacs
Hyderabad
Work from Office
Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates and providing proper guidelines. Milestone reviewing and tracking.Ensure legal guidelines are complied with while repossessing products.Travelling with the RO's.To do timely allocation of the cases of the team members.Should be Profecient in excel. Daily tracking of the performance of the team members.Maintain accurate records of customer interactions and transactions.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Counsiling and grooming of his direct reportee to enhance and polish their skill sets.Manage a team of collection officers to achieve overall targets.Rectify problems encountered during the collection process.Manage average collection reports to monitor and improve collection performance.Legal Recovery for Urban NPLWheels (Vehicle Finance) Repo and Legal ManagementLitigation & Case ManagementCompliance & Risk MitigationReporting & Documentation. Required Qualifications and Experience Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates and providing proper guidelines. Milestone reviewing and tracking.Ensure legal guidelines are complied with while repossessing products.Travelling with the RO's.To do timely allocation of the cases of the team members.Should be Profecient in excel. Daily tracking of the performance of the team members.Maintain accurate records of customer interactions and transactions.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Counsiling and grooming of his direct reportee to enhance and polish their skill sets.Manage a team of collection officers to achieve overall targets.Rectify problems encountered during the collection process.Manage average collection reports to monitor and improve collection performance.Legal Recovery for Urban NPLWheels (Vehicle Finance) Repo and Legal ManagementLitigation & Case ManagementCompliance & Risk MitigationReporting & Documentation.
Posted 2 weeks ago
1.0 - 3.0 years
1 - 2 Lacs
Daund, Kopargaon
Work from Office
Role & responsibilities On field collection of x bucket to write off cases Daily update to Reporting Manager Preferred candidate profile Graduate Experience in collection of 1 year ready for field collection
Posted 2 weeks ago
1.0 - 5.0 years
1 - 1 Lacs
Surat
Work from Office
Qualification: Graduation is not mandatory Experience: Minimum 6 months of experience in Banking or Non-Banking sector is required (Collection experience is mandatory) contact :HR Madhu 7305068470 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.
Posted 2 weeks ago
8.0 - 13.0 years
11 - 15 Lacs
Hyderabad
Work from Office
This role will be responsible for leading the design, implementation and maintenance of database systems, ensuring their performance, security and integrity. You will be involved in the software development lifecycle (SDLC) working closely with developers and other data analysts to optimize data management and retrieval processes. What youll be doing: Technical Leadership: Coach and mentor team members and DBAs to enhance their technical skills and knowledge in the database engineering domain. Strategy Development: Collaborate with stakeholders to set and implement the technical strategy for database management and development. Database Management: Design, implement, and maintain robust database systems using Azure, SQL Server, and NoSQL databases. Performance Optimization: Ensure optimal performance, reliability, and scalability of database systems. SaaS Integration: Develop and manage database solutions for SaaS applications, ensuring seamless integration and performance. Scripting and Automation: Develop and maintain scripts and automation tools to streamline database operations. Data Security: Implement and enforce data security measures to protect sensitive information. Monitoring Monitor database performance and ensure high availability and security Troubleshooting: Diagnose and resolve database-related issues promptly and efficiently. Documentation: Maintain comprehensive documentation of database configurations, processes, and procedures. What well want you to have: Experience: Minimum of 8 years of experience in database engineering. Technical Skills: Azure Expertise: Extensive experience with Azure SQL Database, Azure Cosmos DB, and other Azure data services. Proficiency in deploying, managing, and scaling databases in Azure. Knowledge of Azure Data Factory, Azure Data Lake, and Azure Synapse Analytics. Experience with Azure Resource Manager (ARM) templates and Azure DevOps for CI/CD pipelines. SQL Server Expertise: In-depth knowledge of SQL Server architecture, performance tuning, and query optimization. Experience with SQL Server Integration Services (SSIS), SQL Server Reporting Services (SSRS), and SQL Server Analysis Services (SSAS). Proficiency in database backup, recovery, and high availability solutions such as Always On Availability Groups. NoSQL Databases: Proven experience with NoSQL databases like MongoDB, Cassandra, or Couchbase. SQL and Scripting Tools: Advanced proficiency in SQL and scripting tools such as PowerShell, Python, or Bash. SaaS Experience: Proven experience in developing and managing database solutions for SaaS applications. Leadership: Proven ability to coach and mentor team members. Strategic Thinking: Experience in setting and executing technical strategies. Problem-Solving: Strong analytical and problem-solving skills. Communication: Excellent verbal and written communication skills. Able to work flexible hours as required by business priorities Able to deliver work that meets quality, security and operability standards. Preferred Qualifications: Experience with cloud-based database solutions. Knowledge of data warehousing and ETL processes. Familiarity with DevOps practices and tools. CertificationsAzure data and SQL server certifications Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
Posted 2 weeks ago
1.0 - 3.0 years
0 - 0 Lacs
noida
On-site
Hiring for Process Expert International Collections (Voice) Role: Process Expert Vertical: International Collections (Voice) Location: Noida Shift: Fixed US Shift Joining Date: 15th July Cab/Meal: One-side drop + One-time meal Salary Details: 30,000 In-hand 3,000 Attendance Bonus 5,000 Travel Allowance 3,600 PF + Gratuity Total CTC: 42,500 Eligibility: Graduate (Mandatory) Minimum 1 Year of International Voice Process Experience Age: 2130 Years Excellent Communication Skills
Posted 2 weeks ago
2.0 - 6.0 years
4 - 6 Lacs
Gurugram
Work from Office
Key Responsibilities: Regularly follow up with customers/clients for pending payments for churned/high ageing clients through calls, emails, and official communication channels to ensure meeting monthly targets. Maintain and update collection trackers and payment follow-up status in internal systems. Coordinate with internal departments (Sales, Customer Support, Billing) to resolve invoice/payment-related queries. Ensure timely escalation of overdue cases in line with internal SOPs. Support reconciliation of accounts receivable with the finance team. Generate and share regular collection reports and dashboards with stakeholders. Work towards achieving monthly/quarterly collection targets and improving DSO (Days Sales Outstanding).
Posted 2 weeks ago
10.0 - 11.0 years
15 - 16 Lacs
Pune
Work from Office
METRO Global Solution Center IN is looking for Expert Profit Recovery Audit to join our dynamic team and embark on a rewarding career journey Provide specialized expertise and advice in a particular field or industry. Analyze complex problems and develop effective solutions. Collaborate with stakeholders to implement best practices and strategies. Conduct research and stay updated on industry trends and advancements. Mentor and support team members in their professional development. Develop and present reports, recommendations, and technical documentation. Ensure compliance with relevant regulations and standards.
Posted 2 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Kannur, Kottayam, Kozhikode
Work from Office
Manage collections process from start to finish, ensuring timely recovery of outstanding amounts. Identify and prioritize high-risk accounts for collection efforts. Develop and maintain relationships with customers to resolve payment issues and improve cash flow. Analyze account data to identify trends and areas for improvement in the collections process. Collaborate with internal teams to implement effective debt management strategies.
Posted 2 weeks ago
0.0 years
6 - 10 Lacs
India, Bengaluru
Work from Office
Collections Manager PRIME VISHWAAS Collection Job Responsibilities: Candidate will handle collection for traditional for UP/UK. Candidate will be responsible for the numbers and losses of the state. Candidate will ensure to maintain the processes of the state and ensure that the process is followed by the team. Candidate will responsible to hire/complete the team in state. He will ensure the proper distribution of the state i.e. teams & vendors. He will handle the vendor management for the state.
Posted 2 weeks ago
4.0 - 10.0 years
5 - 8 Lacs
Bengaluru
Work from Office
Roles and Responsibilities : Manage a team of collectors to achieve daily, weekly, and monthly targets for debt recovery. Develop and implement effective strategies for collections, including negotiation techniques and legal action when necessary. Analyze data to identify trends and areas for improvement in the collection process. Ensure compliance with regulatory requirements and internal policies related to debt management. Job Requirements : 4-10 years of experience in collections or debt management industry. Strong knowledge of collection management principles, practices, and regulations. Excellent writing skills for drafting letters, reports, and other documents related to collections.
Posted 2 weeks ago
4.0 - 9.0 years
3 - 6 Lacs
Valsad, Vapi, Surat
Work from Office
Job description Role & responsibilities Scope of work area - Surat (Adajan), Vapi and Valsad. Handling Collection portfolio Team, Handling NPA Cases of vehicle loans (preferably Two Wheeler Loans) Handling team of callers, Field Executives, ceasing agency co-ordination Managing Quality TAT. Should be good in data analysis, report making. Planning and executing collection on a monthly basis to achieve collection efficiency To monitor team performance periodically. To Guide and lead the team towards achieving monthly targets. Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on difficult cases analyzing the problem. Ensured timely service delivery as well as collections from the clients within the stipulated credit period while managed the distribution system of the company and maintained smooth operations across the units. Maintaining Reports Database. Interested candidates can send their resume to: dhwanid@manbafinance.com For more info, contact us at: 8657020233
Posted 2 weeks ago
1.0 - 5.0 years
1 - 3 Lacs
Hyderabad, Gurugram, Bengaluru
Work from Office
Hiring for banking process Should be ok with 6 days working Should be ok with recovery or sales process Salary for Gurugram location-4.5LPA Salary for Hyderabad/Banglore - 6LPA 1 year experience req. Interested candidates can share cv to- 9220387643
Posted 2 weeks ago
5.0 - 7.0 years
5 - 7 Lacs
Chennai
Work from Office
Role & responsibilities Manage a team responsible for collections, focusing on shrinkage and attrition reduction. Oversee the entire collection process from dialing to recovery, ensuring timely payments. Handle escalations effectively to minimize bucket risks and maintain high levels of customer satisfaction. Analyze data using Excel to identify trends and areas for improvement in collections management. Develop strategies to reduce delinquencies and improve overall performance metrics
Posted 2 weeks ago
2.0 - 5.0 years
2 - 3 Lacs
Chennai
Work from Office
Manage a team of collection agents to achieve daily targets through outbound calls, dialers, and bucket handling. Oversee the entire collections process from initial contact to final recovery, ensuring timely resolution of customer queries and issues. Develop strategies to reduce shrinkage rates by identifying areas for improvement in the collections process. Collaborate with other teams to resolve complex cases that require escalation or special attention. Analyze performance metrics such as AHT, Shrinkage, Attrition, CSat etc. to optimize team efficiency.
Posted 2 weeks ago
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