0.0 years

1 - 3 Lacs

Anand, Godhra

Work from Office

Job Description 1. Handle customer calls and provide resolution in coordination with L2,Engineers. 2. Monitor Network and Service touch points of given work area in NOC. 3. Monitor Dashboards and Performance KPIs. 4. Raising alerts within team in case of any threshold crossing alerts. 5. Monitor TT alerts and addressing basic L1 issues. 6. Coordinating with Circle for Fibre, Utility and other issues. 7. Ensure customer problems are resolved as per the TAT and SLA. 8. Carry out MIS reporting and analysis for trouble shooting and, development of NOC operations.

Posted 2 weeks ago

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Network Diploma Engineer Trainee Jio

0.0 - 1.0 years

1 - 3 Lacs

Tiruppur, Thanjavur

Work from Office

Role & responsibilities 1. Ensure material tracking and reconciliation management, 2. Visit sites regularly and ensure all sites are up and running, 3. Supervise radio frequency optimization related activities, 4. Oversee quality control of PBOT vendors/ contractors/ SOLPAR, 5. Conduct acceptance test processes, 6. Assist Sr. Field engineers in audits on time-to-time basis, 7. Manage deployment related activities conducted by vendor/contractors, 8. Configure L2 switch to connect access points and enhance network, 9. Trouble shoot faults related to router and replace faulty hardware, 10. Link capacity upgrade /micro wave upgrade for sites with more than,70% utilization, 11. Execute field activities as per work orders issued by Network, Operations Centre for improving network performance and customer, complaint resolution, 12. Meet customers, conduct surveys and provide feedback on network, coverage, and capacity improvement

Posted 2 weeks ago

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