Receptionist/Customer support

Job Summary:

We are seeking a proactive, well-spoken, and organized Receptionist and Customer Support Executive to be the face and voice of our company. This dual-role position is responsible for managing front-desk operations and providing exceptional support to customers across various communication channels. The ideal candidate will be comfortable handling a mix of administrative, interpersonal, and problem-solving tasks.

Receptionist Duties:

• Greet and welcome visitors and clients in a friendly, professional manner
• Manage the front desk, including answering and directing phone calls
• Maintain a clean, organized, and welcoming reception area
• Handle incoming/outgoing call and Mail
• Support basic administrative functions like filing, photocopying, and data entry

Customer Support Duties:

• Respond to customer inquiries via phone, email, or chat in a timely and helpful manner
• Provide accurate information about products/services and resolve basic issues
• Escalate unresolved complaints or technical issues to the appropriate team
• Follow up with students to ensure their concerns are resolved satisfactorily
• Assist with order tracking, account updates, and service requests

Requirements:

• Diploma or degree in communications, business, or administration is a plus
• 0 –6 Months of experience in reception, front office, or customer service roles
• Excellent verbal and written communication skills
• Strong interpersonal and problem-solving abilities
• Proficient in Microsoft Office
• Professional appearance and customer-oriented mindset
• Ability to multitask and stay calm under pressure

Work Schedule:

• Monday to Saturday [9:00 AM – 6:00 PM]
• May occasionally require weekend or extended hours based on operational needs

Interview Time: 11:00 AM - 01:00 PM

Interview Days: Monday to Saturday

Walkin: Direct

Interview Address: 161, 1st Floor, Alapakkam Main road, Maduravoyal, Ch-95.

contact Person: Priya

Contact Number : 7550020905

Job Type: Full-time

Pay: ₹10,000.00 - ₹13,000.00 per month

Benefits:

• Internet reimbursement

Schedule:

• Day shift

Language:

• English (Preferred)

Work Location: In person

Expected Start Date: 05/07/2025