Receptionist, telecaller

We are looking for a dynamic and persuasive Telecaller to join our interior firm. The ideal candidate will be responsible for connecting with potential clients, introducing our interior design services, and scheduling consultations with our sales person. You will play a key role in generating leads and converting inquiries into appointments.

Key Responsibilities:

Make outbound calls to potential clients and follow up on inquiries.

Explain the firm’s interior design services and understand client requirements.

Schedule appointments and site visits for the design team.

Maintain and update the database of client information.

Follow up on leads generated through marketing campaigns.

Handle inbound queries and provide excellent customer service.

Coordinate with the design team for smooth client onboarding.

Requirements:

Excellent communication and interpersonal skills.

Ability to handle rejection and stay motivated.

Fluent in English and Malayalam

Basic knowledge of interior design concepts is a plus.

Proficiency in MS Office and CRM tools is an advantage.

Preferred Qualities:

Confident, proactive, and customer-focused.

Strong persuasion and negotiation skills.

Ability to multitask and meet targets.

Benefits:

Opportunities for growth within the firm.

Training provided for the right candidate.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Work Location: In person