Receptionist

Key Responsibilities:

*Tamil and English Speaking Mandatory*

• Greet patients and visitors in a warm and professional manner, ensuring a positive first impression of the fertility centre.
• Manage the front desk, including answering phone calls, responding to emails, and handling patient inquiries with sensitivity and confidentiality.
• Schedule and confirm appointments, coordinating with medical staff and managing the calendar efficiently to accommodate patient needs.
• Process patient registrations, verify insurance information, and handle billing inquiries.
• Maintain a clean and organized reception area, ensuring a comfortable and welcoming environment for patients and visitors.
• Assist with administrative tasks such as filing, data entry, and maintaining patient records in accordance with privacy regulations.
• Provide information and support to patients regarding centre services, treatment processes, and patient resources.
• Collaborate with the medical and administrative staff to facilitate patient care and communicate any issues or concerns promptly.

Qualifications:

• High school diploma or equivalent; associate degree or certification in office administration, medical administration, or related field preferred.
• Previous experience as a receptionist or in a customer service role, ideally in a healthcare or medical office setting.
• Excellent communication and interpersonal skills, with the ability to interact compassionately with individuals from diverse backgrounds.
• Strong organizational and multitasking skills, with a keen attention to detail.
• Proficiency in Microsoft Office Suite and experience with medical software and patient management systems.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• A compassionate and patient-centered approach, with a commitment to providing high-quality customer service.

Job Types: Full-time, Permanent

Pay: ₹8,086.00 - ₹14,000.00 per month

Experience:

• Front desk - Receptionist: 1 year (Required)

Work Location: In person